Staff Performance
Many customers praised the staff, particularly Chanel and Keymarie, for their helpfulness and professionalism.
Maintenance Issues
Residents frequently reported delays and poor responses from maintenance, with unresolved issues persisting for months.
Cleanliness and Safety
Numerous reviews highlighted ongoing problems with cleanliness, including trash and pest infestations, as well as safety concerns related to crime and inadequate security.
Management Accountability
There were significant complaints about management's lack of responsiveness and accountability regarding resident concerns and property maintenance.
Community Environment
While some residents enjoyed the community atmosphere, many expressed dissatisfaction with noise levels, security issues, and overall living conditions.