What an excellent service rendered by you guys. Thanks.
RK
Rob Kolpien
Aug 22, 2024
5.0
We just celebrated our first year in our new Pulte home in the Greystone neighborhood. The experience from beginning to end has been excellent. When there were problems (which there always are), Pulte representatives did whatever they could do to help us get the matter resolved as quickly as possible. Our sales person, Mark Covitz, did an amazing job going through the entire process with us, and answered all of our questions, and when he couldn't he put us in touch with the people who could. Austin Kutch was our customer care manager and he has stayed in contact with us during this first year to make sure everything was as expected and the 11 month walk through, to fix anything that just wasn't quite right after we had lived in it - and that process was very painless.
This was our first time buying a new construction house, and it was a very good experience for us.
I'm sure this is the case with any builder, and not a reflection on Pulte, but I would recommend getting a 3rd party inspection prior to close, to catch things that might have been overlooked. Its easy when the same people are looking at the same thing over and over and over again to miss something - We were quite surprised the day we moved in to find out we didn't have any hot water, because the electrical to the hot water was not hooked up - Turns out there was a good reason why, based on the schedules of the trades, and it just never got caught by them or by us, but they reacted immediately and got the electrician out (on a Sunday), to get it hooked up for us. There was certainly some heartburn at the time, but its a chuckle moment looking back. Again, even this one incident doesn't take away from the 5-Star review that we have no problem giving.
Frequently Asked Questions About Greystone by Pulte Homes
What is Greystone by Pulte Homes and where is it located?
Greystone by Pulte Homes is a new home community offering new construction homes located on Flagler Lane in Brownsburg, Indiana 46112.
How can I schedule a tour or appointment at Greystone by Pulte Homes?
You can schedule a virtual or one-on-one tour by clicking the website link or calling 317-563-0691.
What are the holiday hours for Greystone by Pulte Homes?
Greystone by Pulte Homes is closed on November 27, 2025, and December 25, 2025.
What financing options are available when purchasing a home at Greystone by Pulte Homes?
Financing options are available to assist with purchasing a home at Greystone.
How can I find more information or updates about Greystone by Pulte Homes on social media?
You can follow them on Facebook at GreystonebyPulteHomes, Instagram at PulteHomes, and Twitter at PulteHomes.
Are there storage facilities near Greystone by Pulte Homes where residents can rent units?
Yes, nearby storage facilities include Northfield Self Storage and Public Storage, offering convenient storage options for residents.
Where can I find building supplies or contractors near Greystone?
Nearby options for building supplies and contractors include Contract Lumber Inc, Ditch Witch Midwest, and Sunbelt Rentals.
Are there any parks or recreational areas near Greystone by Pulte Homes?
Residents can enjoy outdoor time at Lincoln Park, a nearby public park in Brownsburg.
If I need home improvement services, where can I go near Greystone?
Lowe's Home Improvement is a nearby hardware and home improvement store for tools and materials.
What professional or personal services are available near Greystone?
Nearby services include Brownsburg Dental Center for dental needs, Amelia Gray Studio Salon for beauty services, and Heinekamp Steve CFP for financial advising.