Ryan Homes at Village at Settlers Ridge

Reviews

• MB

  Mark B.

  Apr 11, 2026
  1.0
  We are extremely disappointed with the quality of our Ryan Home, the number of warranty repairs required, the poor workmanship of those repairs, and the overall experience. I have owned three homes, and in my experience, this is by far the worst quality. The sales staff are friendly—but their job is to get you to sign. From my experience, the model homes are not representative of what we actually received as they look pristine compared to what I received. I cannot stress this enough: **GET AN INDEPENDENT INSPECTION BEFORE CLOSING.** During our walkthrough, I marked numerous problem areas. What I was not told is that if the project manager does not document those issues with photos, they may not be addressed. Many of the concerns we pointed out were still untouched when we moved in. Once you sign and move in, everything shifts to the warranty process—and that is another major issue. The website is extremely frustrating to use. If you submit too many items or upload too many photos, it deletes your entry, forcing you to start over. The only workaround is submitting smaller batches repeatedly, which is time-consuming and unnecessarily difficult. When warranty claims are approved, be prepared to take significant time off work for your new home repairs as most are scheduled during the work week. I’ve used a lot of PTO dealing with repairs in what was supposed to be a “new construction, no issues” home. In my experience, many repairs are completed with poor workmanship, sometimes leaving the problem worse than before. This leads to additional claims just to fix the previous repairs. I’ve had contractors come into my home and openly criticize the work of others, stating they cannot do their job properly due to poor prior workmanship (i.e. siding and carpentry). I’ve attached photos. While I can’t list everything, here are some of the issues we’ve experienced: Loose and improperly installed siding, including visible nail heads (sometimes covered with caulk to hide them) LVP flooring separating, splitting lengthwise, and installed with chipped off corners on boards Paint left on interior floors and deck at move-in; attempted power washing damaged the deck finish, requiring full replacement—the replacement was also poorly built and had to be redone again Lights not centered over bathroom sinks Chipped and cracked shower tile and seating areas, Cracked shower pan Unpainted exterior surfaces Ejector pump failure within the first year causing basement water damage. Additional basement water intrusion from concrete tie penetrations Poor taping, and sanding throughout the home which is then painted Several repair trips to get the garage doors functional (wouldn't shut) Exterior light fixture cracked at base from normal wind Roof vent area not properly sealed, causing water damage Exterior vents falling off the house and gutters vibrating excessively in wind Backyard dug up due to lose of an electrical line-no sod replacement provided (had to reseed myself) And the thing that annoys me the most-squeaking/creaking floors due to nails missing joists. Bottom line: My experience has been an incredibly frustrating and disappointing. I feel as there is no pride in craftsmanship in these quick-build homes. I requested a full list of warranty repairs for documentation and never received it. I expect a standard response along the lines of “we’re sorry, please reach out,” but I already have—and taken their surveys. With proper oversight of subcontractors, many of these problems could have been avoided.
• JG

  Jack G.

  Mar 9, 2026
  1.0
  Before you buy a Ryan Home, make sure to take a drive through the east end of the neighborhood (2022-2025 construction) and notice the number of houses whose cement fiberboard siding is failing. Some houses have missing pieces, many are uneven, not flush, and pulling away from the house, particularly on the south side of the houses. In response, many homeowners have face nailed the siding to keep it from rattling or falling off. These are all indications that over time the siding will fail. This type of failure takes longer than the year warranty you will get from Ryan. Reputable contractors offer 10 year warranties for this name brand product that has been on the market for decades and is rated for winds far above 100 mph. We do not typically get winds in excess of 100 mph. So why would the siding fail? Replacing the siding with proper installation methods costs tens of thousands of dollars. Living in a house with loose siding is very noisy and anxiety inducing.
• CS

  charlie smorczewski

  Sep 14, 2025
  5.0
  We've had such a great experience working with the whole Settlers Ridge team! Kelly and Elisa are so knowledgeable and answered all our questions. Our project manager, Jim, has been fantastic as well, we love all the photo updates of our home being built! The neighborhood is so beautiful and we're so excited to be part of this nice community.
• LS

  Leanne Skipper

  Sep 13, 2025
  5.0
  Warm and inviting - the staff, the homes and the neighborhood! I’ve been happy with my experience since the moment I walked into the model.

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