Business Details
About
Apartment Rental AgencyApartment Building
Candles Apartments offers thoughtfully designed one, two, and three-bedroom apartments in Springfield, IL, ranging from 800 to 1,160 sq. ft. Residents enjoy modern living with access to a fitness center, swimming pool, basketball and sand volleyball courts, and convenient on-site garages. Surrounded by a park-like setting, this community combines comfort with recreational options, making it a standout choice among apartments in Springfield, IL. Discover the perfect balance of space, amenities, and location—schedule a tour today to experience Candles Apartments firsthand!
Location
Hours
Reviews
3.4
370 reviews
5 stars
198
4 stars
16
3 stars
7
2 stars
17
1 star
132
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, particularly Daylee and Jenna, who were praised for their exceptional customer service and support during the leasing process.
Maintenance Issues
Several customers reported ongoing maintenance problems, including pest infestations and slow response times to repair requests, leading to dissatisfaction with the overall management.
Community Atmosphere
The community events and friendly neighbors were frequently mentioned positively, contributing to a sense of belonging among residents.
Cleanliness and Condition
Multiple reviews pointed out issues with cleanliness, including reports of pests, odors, and the need for updates in the apartments, which detracted from the overall living experience.
Value for Money
Some residents felt that the rent was too high for the quality of the apartments, citing issues like noise, maintenance delays, and cleanliness concerns.
- RFRhonda FeatherstonDec 10, 20252.0Liveable, there are a myriad of better options though.
- DMdaisha mitchellDec 2, 20254.0I'm a new resident of Springfield illinois and I will say the small amount of time I have been here this is the 2nd property i have moved too. The 1st was HORRIBLE but I won't name names. Compared to that , the candles has been helpful, kind and friendly. I personally hate carpet in my apartment BUT this the one I chose and when I moved in it did smell like cigarettes, NOW it smells like me lol. Other than that the neighbors are kind, the amenities are AWESOME and management has been fair to me. I have seen the negative reviews and will say you can't remove every bad seed, but the overall fruit is beneficial. They hold events for the community and kids. Based on other reviews I've seen I have NEVER seen a roach here, but idk what other buildings are seeing BUT in my building I haven't seen them. Now the occasional spider sure but no roach. I would say that if you are seeing negative comments/reviews it's from real people and management has been taking care of the issues. Other properties will have 5/5 from fake reviews and the management is arguing in the reviews sooooo it goes to show the professionalism at the candles and the care they have put into making these apartments and the people here a community! 4/5 ONLY because I believe the rating should reflect the apartments and the the property not the people who make it bad. Along with the response they have to those negative residents.
- ERellie rigorDec 2, 20255.0super smooth moving in, staff was super friendly. apartment had a few issues but nothing they didn’t quickly fix!!
- JCJoshua CoetzeeNov 18, 20255.0Thank you Daylee. Awesome service. Thank you for all the support and kindness
- FSFC StoriesNov 8, 20251.0You will hear your neighbors ALL THE TIME
Frequently Asked Questions About Candles
What types of apartments are available at Candles in Springfield, IL?
Candles offers thoughtfully designed one, two, and three-bedroom apartments ranging from 800 to 1,160 sq. ft.
What amenities are available to residents at Candles Apartments?
Residents can enjoy a fitness center, swimming pool, basketball and sand volleyball courts, and convenient on-site garages in a park-like setting.
Where is Candles Apartments located?
Candles is located at 9 Candlelight Drive, Springfield, IL 62704, United States.
What are the office hours for Candles Apartments?
The office is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
How can I schedule a tour of Candles Apartments?
You can schedule a tour through their website at https://www.thecandlesapts.com/scheduletour.
What is the contact phone number for Candles Apartments?
The main phone number is +1 217-698-5801, and the alternate phone is +1 217-953-0919.
Are there any nearby apartment communities close to Candles?
Yes, nearby apartments include Chatham Hills Apartments, Cedar Point Apartments, Pine Woods Apartments, and Orchard Park Apartments.
What local services are available near Candles for maintenance or handyman needs?
Reliable Handyman Services Inc. and Reliable Handyman Services are nearby for handyman and construction services.
Where can residents of Candles go for fitness or recreational activities nearby?
Planet Fitness gym and Amazing Xscapes amusement and escape room are close by for fitness and entertainment.
What local shopping and dining options are near Candles Apartments?
Nearby options include Masala Mart grocery and restaurant, Amber Jack Alehouse, Dollar General discount store, and Betty's Place Video Slots and Poker cafe.