Business Details
About
Property Management Company
Associa Chicagoland is a community association and property management company based in Illinois.
Location
Hours
Reviews
4.3
630 reviews
5 stars
504
4 stars
22
3 stars7
2 stars
11
1 star
86
What are people saying?
AI-generated from recent customer reviews
Responsiveness
Customers consistently praised the quick response times and effective communication from property managers.
Professionalism
Many reviews highlighted the professionalism and efficiency of various property managers, particularly Monika Krupa, Bridget Cepican, and Holly Rottmann.
Customer Support
Several customers noted the excellent support and guidance provided by property managers, helping to resolve issues and improve community management.
Technology Use
The TownSq app was mentioned as a helpful tool for communication and management, though some users suggested improvements for better functionality.
Mixed Experiences
While many reviews were positive, a few customers expressed frustration with delayed responses and perceived lack of accountability from the management company.
- POPatrick OBrien1 day ago1.0If I could give a zero or negative stars I would. After a 3 year "honeymoon" with Associa, they have decided not to return emails or communication. Amber McCabe was our rep. She gave me false information about my dues, then said not to worry about it in an email that Associa has to do some rounding up to make a "variance" work with the budget and I would not receive a letter. Well, I received a letter in the mail with a 9 day due date, the very letter she said would not be sent. Associa will honeymoon you for 2-3 years, leave leave you on the side of the road despite having a contract.
- TSTeresa SzilerOct 31, 20255.0Great communication and resolution- problem is resolved within a day
- GSGD SubramaniamOct 30, 20255.0It has been a great experience working with Lynn at Associa Chicagoland. I had a personal situation that delayed in adding the house number sticker in my mailbox. I got a violation fine, explained my situation to Lynn and she was able to provide a one time exception.
- KBKeith BaileyOct 28, 20255.0Bridget has provided us with consistent feedback on all questions along with people that could help our situations!
- LJLarry JacksonOct 23, 20255.0It has been a pleasure working with Bridget. I have served on Lakelands HOA Boards for 10 years and she has been the most efficient and professional Property Manager I have delt with during that time.
Frequently Asked Questions About Associa Chicagoland
What services does Associa Chicagoland provide?
Associa Chicagoland is a community association and property management company offering property and building maintenance and community association services.
Where is Associa Chicagoland located?
Associa Chicagoland is located at 24012 West Renwick Rd, #220, Plainfield, IL 60544, United States.
What are the business hours of Associa Chicagoland?
Associa Chicagoland is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Associa Chicagoland?
You can contact Associa Chicagoland by phone at +1 815-886-0953 or via email at customerservice@associaonline.com.
Does Associa Chicagoland have an online presence?
Yes, you can visit their website at https://www.associachicagoland.com and find them on Facebook at Associa Chicagoland, Plainfield, IL.
Which nearby medical and counseling services are close to Associa Chicagoland?
Nearby medical and counseling services include Plainfield Counseling Center, Gwen Ginski, Licensed Clinical Social Worker, Horner Chiropractic, Southwest Spine & Ortho, Dream Med Spa & Laser Center, Rogers Medical Ltd., and Naturopathy by Lee ND.
Are there any nearby dining options near Associa Chicagoland?
Yes, you can find dining options such as CakeFace Cupcakes, McDonald's, and Red Robin Gourmet Burgers and Brews close by for a quick bite or meal.
What nearby services can assist with logistics or freight around Associa Chicagoland?
Nearby logistics and freight services include Night Dream Inc and Ord Expedite and Logistics, which provide food delivery, freight, cargo, and transportation services.
Are there any nearby financial or legal services near Associa Chicagoland?
Nearby financial and legal services include Jevic CPA Tax Solutions LLC, Cynova CPAs & Advisors, Goosehead Insurance - Michael Pignotti, Navarro Family Law, and Covey Bankruptcy Law Firm, P.C.