Associa has been a fantastic management company to work with, and Katie has been a standout! She's knowledgeable, professional, and incredibly helpful – a real pleasure to collaborate with.
SP
Sue Paulsen
Mar 5, 2026
5.0
The online system for making Clubhouse reservations at Lakewood Trails for my tenant was difficult, but Katie quickly worked with us to smooth out the bumps and I think it will be much easier for everyone going forward :)
EH
Ellen Hughes
Mar 4, 2026
5.0
I haven't been on the board that long but as a resident I believe Bridget does a phenomenal job
KK
Ken Kirkland
Feb 10, 2026
1.0
Customer service is terrible and if I could give negative stars I would. I tried to reserve our clubhouse for all day (11a -11p). I could only reserve an hour at a time. Then received an email confirming reservation BUT with the wrong times. I tried calling Associa but was told that I have to contact TownSq. TownSq told me I have to contact Associa. Frustrating and time consuming.
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