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Williams Reserve

3.9
(85 reviews)

Business Details

1245 Prairiebrook Drive, Palatine, IL
60074, United States
(833) 885-3725
https://www.williamsreserve.com

About

Apartment Rental AgencyApartment Building
Discover Williams Reserve, Palatine’s Hidden Gem! Experience the perfect blend of comfort and convenience at Williams Reserve Apartments. Surrounded by award-winning landscaping, our community offers spacious studio, one-, two-, and three-bedroom homes designed for modern living. Enjoy serene views with ponds and streams winding through the property. Relax by the resort-style heated pool, entertain at the patio and grilling area, or stay connected in the clubhouse with free Wi-Fi. Plus, enjoy 24/7 access to a business center and state-of-the-art fitness center. Located minutes from top employers, Harper College, Downtown Palatine, and Chicago. Schedule a tour today and see why Williams Reserve is Palatine’s best-kept secret!

Details

  • Onsite servicesAvailable
  • On-site parkingAvailable

Location

Williams Reserve
1245 Prairiebrook Drive, Palatine, IL
60074, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

3.9
85 reviews
5 stars
55
4 stars
7
3 stars
1
2 stars
3
1 star
19
  • RC
    Rodrigo Crespo
    Mar 20, 2026
    1.0
    Please please save your money If I could post th video of random people walking up to the apartment I would the apartment suck especially Andrew Don’t waste your time It’s not a private property they allow random people walk to there patio DANGER DANGER DANGER DANGER
  • LL
    Lydia Luyando
    Feb 19, 2026
    5.0
    My husband and I relocated back to the Chicagoland area, after living in Central Florida for 6 years, due to his constant flying back to Chicago for work. He was able to find the apartment, since he had easy accessibility, while in Chicago. I found the apartment somewhat small, but doable, and the bedrooms were spacious. We had various issues within the apartment that needed to be addressed and Andrew, property manager, immediately had his maintenance staff, Bob, head of maintenance, and other staff members take care of them very quickly, for which we are very thankful/grateful! We have NOT experienced seeing any types of creepy crawlers/bugs, including mice... absolutely none! The building is very quiet, with nice neighbors that like to keep to themselves, which is perfectly fine. Some have dogs, but you don't hear them! There are plenty of parking spaces available. There are also a lot of commercial establishments within 2 miles, if even that! We were amazed at how everything was nearby! We recommend Williams Reserve to anyone who may be interested in moving into the area! Andrew, Natalia, Bob, Rob, Saul and other staff that I can't remember by names, we appreciate all of you very much! You're one GREAT team!
  • CM
    Clydie Maye
    Feb 4, 2026
    5.0
    I love this place, the community and the leasing office staff & maintenance staff! They all are very nice & friendly! I love the activities that they provide to get tenants involved if they wish to become involved. And the Clubhouse & amenities are also nice and convenient that accommodates the tenant. I personally had no problems living here for 2 1/2 years. I kept to myself and kept my place decent. As for the tenant community, it depends on the good vibes you bring out to receive in return - like the golden rule (do unto others as they do unto you). You must respect and appreciate to get it back in return.
  • EM
    Elle Maple
    Oct 30, 2025
    1.0
    Absolutely Do Not Rent Here — Terrible Experience This apartment complex was a complete nightmare. Please, beware before signing a lease here. I’m a young woman, and this was my first apartment — and it ended with me terminating my lease after just a month and a half due to multiple serious issues. 1. Severe Spider Infestation The apartment was completely infested with spiders from the day I moved in. I was killing 20–30 spiders every day, and despite deep cleaning and having very few belongings, they kept coming back. They laid eggs, and baby spiders hatched everywhere. Pest control came but told me, “They’re harmless and don’t bite, so you should be fine.” Absolutely unacceptable. Spiders were making webs on my clothes, inside all of my shoes, chargers, and even inside my brand-new bed frame. I was specifically told there would be no pest problems — that was a blatant lie. 2. Unsafe Environment The property felt unsafe at all times. I frequently heard gunshots at night, found empty alcohol shooters left on my patio, and experienced men loitering and following me when I came home. One man repeatedly stood near the garbage area drinking. As a woman living alone, I never felt secure. 3. No Internet Access I couldn’t access the internet for my entire stay because the previous tenant was in collections with Xfinity for creating fake accounts and not paying bills. Management did nothing to help resolve this issue, leaving me completely disconnected. 4. Parking Issues Even though I paid for parking, there were no available spaces on at least five separate nights. I was assured before moving in that this would never be an issue — another false promise. 5. False “Smoke-Free” Claims Despite being advertised as a smoke-free community, people smoked around my unit every single day. The smell constantly came into my apartment. I deeply regret ever signing a lease here. I lost a steep move-in fee that was never reimbursed, despite my short stay and these awful conditions. Since moving to a new complex, I finally feel safe, clean, and comfortable again. I wish I had never been misled by this property’s management. Do not rent here — it’s not worth your money, your safety, or your peace of mind.
  • JJ
    Jennifer
    Feb 24, 2018
    5.0
    Was great living there. The units are very nice and maintenance is great. They could improve appearance of building hallways. Office staff is very friendly and their pool/club house are gorgeous. Too bad our rent went up, or we would've stayed there for many more years.

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