Lived here for some years and if you’re looking for somewhere to rent in Naperville this is Definitely a nightmare! There is constant drilling noise from renovations being done, the elevator is SO old, the building is filled with MOLD , you can feel the cold through the walls and old windows, there’s always I mean always constant water shut off for hours through the day without being told in advanced, last year we had no heat for 2 days while it being negative degrees outside which caused my toddler to get sick, there was gas leaks several times, hallways smelled like cigarettes and marijuana, they redid the parking lot several times which cost so much inconvenience with parking, the laundry is always full and dryers never work! They are so over priced, you are better looking elsewhere your money will be worth. The past year was a headache dealing with an old apartment where something was always wrong with the building and units. The only thing renovated is the office, they raise rent yearly with doing absolutely no change to your unit, they don’t care about how others live or take inconsiderate all the inconveniences they cause.
AA
Alben
Oct 21, 2025
1.0
Went from paying only the electricity bill to now paying 200 dollars just on utilities (without electricity) and it depends on how much gas, sewer, trash, and water everyone else in the whole building uses which is unfair to others. And then a 10 dollar service fee right before paying 💔. Also increased rent by $500 in a span of 2 years which doesn’t make much sense because the buildings are so outdated.
CJ
chris jak
Sep 11, 2025
2.0
I’ve been living here for almost 3 years. I first moved into a 2 bedroom but had to go to a 1 bedroom after they wanted to increase my rent by almost $300 or so, plus the cost of utilities (which is crazy in itself). I’ve lived with no heat, mice, water being shut off a lot, and mold. My mom passed away last summer and I have been trying to get to move by my dad to help him (he’s 80 and out of state). They wanted me to give 60 days notice and pay $3000 up front. I understand I signed a contract but geez, no nothing for consideration. Just money hungry and sad people to have to deal with.
Frequently Asked Questions About The Reserve on Washington
What types of apartments are available at The Reserve on Washington?
The Reserve on Washington offers 1 & 2 bedroom apartments in Naperville, IL.
Where is The Reserve on Washington located?
The Reserve on Washington is located at 1821 South Washington Street, Naperville, IL 60565, US.
What are the office hours for The Reserve on Washington?
The Reserve on Washington is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact The Reserve on Washington by phone?
You can contact The Reserve on Washington at +1 844-441-2328.
Where can I find more information or floor plans for The Reserve on Washington?
More information and floor plans are available on their website at https://www.thereserveonwashington.com/floorplans.
What nearby services can help with shipping and mailing needs?
Nearby, you can find the UPS Authorized Shipping Outlet and Mail Works, which provide courier, shipping, printing, and food delivery services.
Are there any dining options close to The Reserve on Washington?
Yes, nearby dining options include Bottoms Up Sports Bar & Grill, Succulent Seafood, Le Chocolat Bakery, and Gino's East of Chicago.
Which nearby fitness and wellness centers are accessible from The Reserve on Washington?
Nearby options include Phoenix Sports Empire (boxing and martial arts) and Innovations Salon for beauty supplies, as well as Carolyn Bogart, PT for physical therapy.
What recreational or entertainment venues are near The Reserve on Washington?
Music Mania, Inc., which is an arts and entertainment dance club, and Spokes bicycle shop are nearby options for entertainment and recreation.
Is The Reserve on Washington near any real estate services for further assistance?
Yes, Kauffman Real Estate and Lextech Global Services offer real estate and professional services nearby.