I haven’t been here long and for me, the management ruined my whole experience being here especially because of how overwhelmed I have been caring for my child who has been sick for over a month with 2 viruses. The apartment itself is nice and spacious. Aside from constant spiders. The management is fine until they’re not, until you need something fixed, and could be racist/discriminatory. And also I’ve had my packages stolen. I made a maintenance request when I first moved in because one of the rooms have cold air leaking from the window. I put no access because I didn’t want anyone there when I wasn’t present. A month went by and nobody came until this year and they put in the request that it was completed. They never notified me of entering my home so I never knew they were here. They came in when I wasn’t there and without my permission, and also did not fix the issue. The same day after entering without my permission they sent a notice for a next day mandatory inspection. Then accused me of smoking in the unit, even though I haven’t and they did the mandatory inspection (and also since I’ve been here there are multiple people around the building smoking inside and out but never sent out any notices prior to this). They put a notice after the inspection telling me to fix the smell and there would be another inspection after the weekend was over. I contact them asking where did they smell anything because I’ve had the place deep cleaned multiple times throughout being here by task rabbit employees, including my items and also have had people walk through and there was nothing. So I was confused on what smell they needed me to fix and if they come again it would just be the same thing being said. I also don’t be here much because I just moved in and im constantly taking my child back and fourth to the hospital. And when they did the mandatory inspection they walked in for less than 10 seconds went straight to one room no where else. They refused to tell me what they smelled and where and just kept saying I had to speak to someone else about the issue but the person I had to speak to wasn’t available until the day of the next inspection and didn’t have a time for the next inspection either until I practically hounded them about it. They just repeated they would check again and they are checking for signs of smoking. And once the person was available they just repeated the same lines over and refused to take accountability for entering my home without permission.
CV
Christina Vera
Dec 22, 2025
Even though I did not end up going Uptown as my future home, I have to give credit where it’s due. I had the most wonderful experience with the gentleman that showed me around. Gilbert V was such a kind soul, he was very patient with all my questions and was knowledgeable with his answers. Not too mention he was quite the comedian as well, kept me laughing the whole time! The building was beautiful and well maintained and the amenities were nice as well. Anyone would be lucky to call Uptown their home with staff as kind, attentive, and knowledgeable as the staff that I interacted with!
EW
Eric Winiecke
Oct 17, 2025
Estefani, Gil, and Andrew are a great front office team and the maintenance staff is always responsive and helpful. The entire staff make living here enjoyable and hassle free!
Like many residents, I was nervous when I first heard a new leasing company, Greystar, was taking over our community. Change can be overwhelming, especially when it comes to your home. But I have to say, Andrew and his team have completely put my worries to rest.
From day one, they’ve been nothing short of amazing—professional, friendly, and easy to communicate with. They listen, they care, and they’ve shown a genuine commitment to making positive changes in our community. In just the short time they’ve been here, I’ve already noticed their effort and dedication, and it’s been refreshing.
I know many residents (myself included) have been through tough transitions with other management companies in the past, so it’s understandable that people are cautious. But Andrew and his staff have risen to the challenge with patience, kindness, and professionalism.
I’m truly impressed with how things are going so far and excited to see what the future holds under their leadership. Wishing them continued success—Greystar has already made a great impression!
KT
Kiphanie Thurman
Sep 22, 2025
Living at Uptown La Grange has been an amazing experience. The building is modern, beautifully maintained, and offers top-notch amenities that make everyday living so convenient. The management team is responsive, professional, and genuinely cares about the residents, which makes a huge difference. The community feels safe, welcoming, and vibrant, truly a place that feels like home. I couldn’t recommend this property more highly to anyone looking for a comfortable and elevated living experience.