Park Michigan - 1212 S Michigan Ave

Reviews

• EM

  Erika Meraz

  2 days ago
  1.0
  If I could give this place zero stars, I would. I do not even live here. I came in for a tour, and from the moment I walked into the lobby, the experience was disappointing. There was no one at the front desk for over ten minutes, and the building immediately appeared poorly maintained, with visible scratches on the wooden wall panels and tape holding down sections of the carpet near the entrance. When security finally arrived, her demeanor was unwelcoming and unprofessional. She was rude to the guests ahead of me and greeted me with a blunt “what do you need,” without any acknowledgment or courtesy. She then guided me to the second floor, even though the leasing office is actually located on the third floor, which left me wandering until a resident kindly pointed me in the right direction. The hallways had an unpleasant odor, and the overall condition of the building felt poorly neglected. When I finally met with the leasing agent, the experience did not improve. After I shared my budget, he became noticeably dismissive and offered no information about the property unless I asked. I had to ask basic questions about amenities and parking, and his responses were short and unhelpful. When I asked about in unit washer and dryer options, he quickly dismissed the possibility in a condescending tone since I didn’t have a higher budget. I currently live in a unit that does have an in unit washer and dryer so I did not appreciate the dismissiveness. What stood out most is that I currently live nearby in a building within the same price range that is clean, well maintained, and professionally managed, so this level of service and condition is not acceptable. Ultimately, this visit confirmed my decision to renew my current lease. This property would benefit greatly from improved maintenance and a significant upgrade in customer service and professionalism.
• SA

  Shawn Avendano

  Feb 23, 2026
  1.0
  I’ve been living here for a few months now, and when I signed my lease, Monica was the property manager. She was always wonderful—so pleasant, sweet, and helpful. Unfortunately, she’s been replaced with Kim. Since Kim started working here, she’s been harassing me and my guest. She’s now threatening to take legal action against me because she’s assuming that I have an additional party living with me. However, there’s no tangible proof; it’s just a frequent visitor. I explained to her exactly who the frequent visitor is and why he visits frequently. Last time I checked, when you’re dating, separated, or married, your relationship status has nothing to do with your building. If I allow someone to come to my apartment frequently, that’s my business. I shouldn’t be forced to add a frequent visitor to my lease. Its nothing more than racially profiling you. You’re uncomfortable because you don’t know who this person is and want to dig into their business when it has nothing to do with you. And again, she’s only doing this because of the color of our skin. She’s trying to force me to add another party to my lease and pay unnecessary fees. When this individual in question has their own property that they’re responsible for. Since Kim started working here, I’ve been nothing but harassed. Last night, I blocked myself out of my unit and needed access to it. I received an email this morning questioning me about that because she thought it was him gaining access to my unit. I explained to her that I, the resident, was locked out and used the services to get back in. It seems as if everything I do is a problem with her directly. this situation is direct backlash for me reporting the security guard that left my guest in the lobby for over four hours until I came down and was able to open the door. I wasn’t hearing my phone ring. He already had a permission to enter on file they directly ignored my permission to enter. Left my guest in the lobby and now Kim is saying that she’s going to remove his permission to enter from my file as well— so essentially they’re trying to force me into adding someone on my lease that does not live here. Lastly , I’d like to note that Monica actually sent me an email letting me know that if the guest was just a frequent visitor, I did not have to add them into my lease however, Kim has a strong opinion about that and would rather go to legal proceeding to evict me then to understand that that’s only a guest
• XL

  Xingzhi Liu

  Feb 15, 2026
  5.0
  Been living here for a year and half, amazing management team, Monika, the property manager is very considerate and been very helpful duing I lived here. Convenient location with 7*24 security, nice place to stay.
• MM

  Maddi

  Feb 13, 2026
  1.0
  This place has greatly disappointed me. First of all, management fails to warn you when there will be obnoxiously loud construction going on in the hallway right outside your apartment. Constant hammering and drilling that echoes everywhere and complete disregard for tenants. Secondly, and the worst of all, is racism and abuse of the security staff is normalized and never addressed here. One of our security staff was so badly harassed by a tenant in the building (called slurs, was told she doesn’t belong here, mocked, threatened, tormented and violated) and when she went to management, not only did they not do anything about it, but they actually tried to flip the situation around on her. I haven’t seen her again, and I’m worried she was retaliated against and fired, or I hope she quit and found a better place. Learning that management sides with racist and bigoted tenants who abuse their staff is where I draw the line. It’s disgusting and shameful. As for upkeep in the building, get ready to always have elevators broken as well, it never stops. It takes an obnoxiously long time to leave your unit because of this. I even got stuck in one of the elevators one time for 30 minutes. Terribly managed and maintained building, and very overrated. I don’t recommend here to anyone and I’m excited to leave. Also, the prices are outrageously stupid. If I could give -1/10 reviews, I would.
• II

  Izat Ishonov

  Feb 7, 2026
  1.0
  We recently toured a studio and unfortunately had a very disappointing experience with Danny. From the very beginning, his communication over email felt unprofessional and unhelpful. When I called to clarify some details, he provided inaccurate information, which already made the process confusing. The in-person experience started poorly as well. From the moment we entered, Danny did not greet us professionally. Instead of a proper welcome, he asked, “Who two you’re?” which felt dismissive and uncomfortable. During the tour, the situation became worse. Danny came across as rude and unhelpful, often ignoring our questions. When we asked simple and important details—such as the unit size—he responded dismissively, saying there was only one size and that we would “see it now,” instead of providing clear information. The interaction ended on a very uncomfortable note when he spoke in an aggressive tone, saying: “You know what, you have to come back and have a tour with a property manager.” This felt unnecessary and unprofessional. We expected a respectful and informative tour, but unfortunately this experience did not meet basic customer service standards. I hope management takes this feedback seriously and improves how prospective tenants are treated.

Frequently Asked Questions About Park Michigan - 1212 S Michigan Ave