Chicago Style Management was formed to assist in the investment of property in the Chicagoland area, by people who invest and live in the city. Our logo has 4 stars similar to the Chicago flag and stands for our 4 points of emphasis: Investors, Tenants, Employees, City
Avoid Chicago Style Maintenance - Unprofessional and Unreliable
I had an extremely disappointing experience with Chicago Style Maintenance. Despite numerous attempts to address outstanding issues, my concerns were met with silence and disregard. The lack of communication was only the beginning of a series of unprofessional behaviors.
I discovered unsupported charges for lease renewal fees totaling over $3,500. There were duplicate charges for services like key replacements, with refunds promised but never processed. Additionally, unauthorized insurance charges were applied to my account—and worse, these continued to accrue even after the termination of property management services.
Their billing practices were especially concerning. Utility charges were incorrectly applied, including charges for (a) properties no longer under their management, (b) properties that had already been leased out, where tenants were responsible for paying their own utilities under their lease agreements, and, (c) outrageously, other people’s properties (that is, to be clear, I was being charged utilities bills for properties that did not belong to me)!
In some cases, charges were made without any supporting documentation, such as questionable pest control services and unexplained lock replacement charges.
There were also multiple cases of duplicate maintenance charges, maintenance charges that continued well after termination requests, and maintenance charges exceeding agreed limits without prior approval.
When I tried to resolve these issues, emails and calls went unanswered, reflecting a clear lack of accountability. I am currently pursuing legal and administrative/regulatory remedies.
If you’re considering using their services, I strongly advise you to look elsewhere. There are far more reliable and transparent property management companies out there. Chicago Style Maintenance has proven to be both untrustworthy and unprofessional.
YW
yancey walker
May 15, 2024
1.0
They stoley money took my application fee and never got back to me I had to call several times for a woman to tell me it's rented and didn't even know my name or what address I was referring to. I'm gonna file a civil claim, because they're clearly a scam
CS
Cory Scott
Jan 25, 2024
5.0
I love this management company I will highly recommend them to anyone looking for a apartment