Situated in a prime waterfront location off Lake Michigan, 500 Lake Shore Drive in Chicago offers luxury rental apartments paired with first-class amenities. Residents can enjoy work-from-home conveniences – including high-speed Internet – a private fitness club curated by Equinox, a private party room, a rooftop pool and shaded cabanas, an on-site dog run and pet spa, a library, access to virtual experiences, and an outdoor terrace with a fire pit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.