Brand Certified
1st Rate Property Management
4.0(838 reviews)
Certified by 1st Rate Property Management • Mar 01, 2026
Business Details
1251 N. Cole, Boise, ID
83704, United States
Certified by 1st Rate Property Management • Mar 01, 2026
(208) 321-1900
Certified by 1st Rate Property Management • Mar 01, 2026
https://www.boiseproperty.management/
Certified by 1st Rate Property Management • Mar 01, 2026
About
Certified by 1st Rate Property Management • Mar 01, 2026
Property Management CompanyReal Estate Agency
First Rate Property Management was started in 1994
by Tony A. Drost, who has been an investor and property manager since 1990. In 2010, Melissa Sharone, MPM® RMP®, joined First Rate Property Management in the Leasing department after graduating from BSU with a degree in Communications. In the following years, Melissa and Tony worked closely to build and improve the company, and in 2017 Melissa’s husband, Jim Sharone, RMP®, joined the company to help takeover daily operations with Melissa. After almost a decade of planning, Tony was ready to phase out of property management, and in 2021 he turned business over to the capable hands of the FRPM team under the leadership of Jim and Melissa Sharone.
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
Location
Certified by 1st Rate Property Management • Mar 01, 2026
Hours
Certified by 1st Rate Property Management • Mar 01, 2026
Reviews
4.0
838 reviews
5 stars
591
4 stars
41
3 stars
13
2 stars
21
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being responsive, professional, and helpful, particularly highlighting individuals like Ryan, Nique, and Katlyn.
Maintenance Issues
Several reviews mentioned slow responses to maintenance requests, with some tenants experiencing significant delays and poor communication regarding urgent issues.
Communication
While some customers appreciated clear communication, others reported difficulties in reaching the management team and receiving timely responses.
Property Management
Mixed feedback on property management practices, with some tenants feeling overwhelmed by frequent inspections and others expressing satisfaction with the overall management of their properties.
Overall Experience
The overall experience varied widely, with some tenants having positive interactions and others expressing frustration and dissatisfaction with the service.
- KWKolbe Winn1 day ago5.0I've been really impressed with 1st Rate Property Management here in Boise. As a budget-friendly option, they deliver great value without cutting corners on service. One thing I particularly appreciate is their weekly drive-bys on the properties, it gives peace of mind, to the tenants and owners, knowing everything is being regularly checked. The team is fantastic about communication. They're always quick to respond to questions or concerns, which makes it super easy to work with them. Special shout out to Tyler, Nique, and Katlyn, they've been an absolute pleasure to work with: professional, friendly, and genuinely helpful with all my questions. If you're looking for a reliable, affordable property management company that actually cares about what they do, I'd highly recommend 1st Rate.
- MHmichael homzaFeb 24, 20265.0First Rate Property Management has managed my rentals properties for approximately 20-years. They do a great job and make my life so much easier! Thanks FRPM! Mike H.
- NANathan AllenFeb 24, 20261.0Terrible place to live. They charged me an outrageous amount (triple the amount)to replace3 items that cost less than $30. We have mold growing everywhere and they just shrug it off and clean it, and I’m sure I’m going to have to pay a crazy amount for that as well. I would not recommend first rate.
- NANancy AwadFeb 20, 20265.0My property manager Daniela is amazing! She was very kind and patient with me throughout the whole processes I must’ve called her like 30x to ask questions and she always had such a good attitude answered all my questions and made the process smooth as possible. I’m loving my new home& im glad I choose 1st rate property! The staff in the office is so kind esp Daniel I think her name is? She’s adorable such a sweetheart 🥰
- SBStacey BriggsFeb 5, 20265.0Daniela has been extremely patient and helpful as we work to remove Jacob from the lease, as he is no longer in Boise. Thank you.
Brand Certified Facts from 1st Rate Property Management
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Certified March 01, 2026Yext Knowledge Graph
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