Business Details
About
Apartment Building
Location
Hours
Reviews
2.7
129 reviews
5 stars
42
4 stars
7
3 stars
8
2 stars
10
1 star
62
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlighted significant delays and unresponsiveness in addressing maintenance requests, with many residents reporting unresolved issues for weeks or months.
Customer Service
Customers frequently expressed frustration with the leasing office staff's lack of communication and professionalism, often describing them as rude or unhelpful.
High Fees
Many tenants complained about excessive and unexpected fees, including charges for services they did not use, such as valet trash and amenity fees.
Cleanliness and Condition
Several reviews noted that apartments were not clean upon move-in, with issues such as dirty carpets, broken appliances, and general disrepair.
Amenities and Security
Residents reported that advertised amenities, such as the pool and gym, were often closed or poorly maintained, and there were concerns about security, including break-ins.
- JJJessica JacksonDec 29, 20251.0Because of these reviews, I will be canceling my tour appointment.
- CSChaz StevensonDec 9, 20254.0Toured yesterday and forgot to tally up. Great staff with pleasing taste in presentation as well layout Tad pricey
- ARAustin ReynoldsDec 2, 20251.0This place is terrible. Evidently you have to inform the apartment complex 60 days in advance before you vacate the apartment. Even if your lease ends…… If you don’t do it within that 60 days you pay a prorated amount. I’m paying a whole extra month because I was not informed of this and the people here would not even make an effort to work with us. Seems very money hungry. Would not recommend this place.
- KGkhassidy goodsAug 27, 20251.0The pictures they have of the apartments are old and does not provide accurate representation. I have lived here for 5-6 years and I love my apartment but it ALWAYS takes them ages to acknowledge and resolve maintenance problems. Maintenance broke my washer last week when trying to fix a leak to the apartment below and now they won’t return my calls or send me an email. For the amount they charge for rent, utilities, and maintenance, the customer service is unprofessional. I just want to know a TAT or for expectations to be set or at least to be followed up with to confirm receipt of my request but NOPE. This is a business and I am a customer. Clearly by the comments it’s common practice. They need to replace the entire staff and contractors.