92West

4.0
148 reviews
Pool View at 92West, West Des Moines, IA

About

Apartment Rental AgencyApartment Building
Welcome to 92West Apartments in West Des Moines! Just minutes away from fantastic food, incredible shopping, and amazing entertainment, our community offers the perfect blend of convenience and tranquility. Whether you're exploring scenic nature paths or enjoying a peaceful retreat, you'll love what our West Des Moines apartments have to offer. Our spacious floor plans — including studio, 1-, 2-, and 3-bedroom layouts — have been recently remodeled. With new flooring, fresh paint, updated appliances, and thoughtful upgrades throughout, 92West has been completely transformed. Discover the ideal combination of comfort and accessibility at 92West — your new home among the best West Des Moines apartments.

Location

92West
1770 92nd Street, West Des Moines, IA
50266, United States

Hours

Reviews

4.0
148 reviews
5 stars
93
4 stars
16
3 stars
7
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some residents praise the friendly and helpful nature of the leasing and maintenance teams, others report rude behavior and poor communication from certain staff members.

Maintenance

The maintenance team is frequently commended for their quick response times and effective problem-solving, although some residents have experienced unresolved issues.

Apartment Quality

Apartments are generally described as clean, spacious, and well-maintained, but there are complaints about noise levels, insulation issues, and cleanliness of common areas.

Management Issues

Several reviews highlight dissatisfaction with management's responsiveness and handling of tenant concerns, particularly regarding communication and follow-through on issues.

Community Experience

Residents appreciate the community atmosphere and amenities, but some express frustration over noise disturbances and maintenance of shared spaces.
  • JM
    Jess Massey
    Dec 22, 2025
    5.0
    I love living in these apartments. The girls on Heather's team (Jesse and the girl that is in the army) are delightful and go out of their way to make my home feel like a home. Brian the maintenance guy is incredible and there is a new one that is so polite. The grounds are kept very nice and I like the fact that things get done when u request it. I will say that living in this apartment has been the best so far. They are affordable and I dont get hit with any weird fees. It feels like home at 92 West which is probably why I have been here so long lol. Indigo, give ur people a raise for great customer service!
  • JE
    Josh E.
    Dec 10, 2025
    4.0
    Can never go wrong with an Indigo Living property!
  • JH
    Jacob Hill
    Dec 1, 2025
    1.0
    One of my close friends chose 92west as their first apartment and their management is really poor! People should enjoy where they live and staff should make basic accommodations or at least reply to concerns of residents in a timely manner. I work in commercial real estate and 92west seems like an out of touch non-personable real estate investor focused on rate of return and minimum requirements instead of providing good housing for their tenants. You can charge higher rents if you manage the property well! Short term cost savings seem to be the priority here sadly instead of tenant comfort. Review will be quickly updated if management turns it around. I appreciate the reply stating 92west would love to talk to my friend directly, however they have been talking directly for months and my friend has called and emailed back and forth multiple times and not gotten any help or been treated with professionalism. They have been handed off to 5+ employees without explanation, new people jumping in and out of email chains and giving different explanations. Not a class act by any means. Very confusing and no reason for any issue to be handled in such an unusual way.
  • KS
    Kendra Scott
    Nov 22, 2025
    1.0
    I just moved in recently and I love my apartment and most of the staff is amazing! Unfortunately I’m leaving this review specifically for Bailee, she was so rude through my move in process, not just to me but to her co workers as well, she was always talking over them like what she had to say was more important and it was so uncomfortable and just rude, I’d hate to work with someone like that, and I hope she never answers the phone when I call. I feel like whoever is above her should know and thats why I am leaving this review. I love my apartment, and plan on staying for quite awhile but I hope she’s not here long, maintence is so great as well as the other ladies in the office are so sweet, attentive and very helpful!
  • BS
    Brynn Stroup
    Oct 25, 2025
    5.0
    Toured here today and was impressed with how well maintained the property is. Currently on the hunt for our next home and 92West is a top contender . Bailee was knowledgeable, friendly, and professional.

Frequently Asked Questions About 92West

What types of apartments are available at 92West?

92West offers 1, 2, and 3-bedroom apartments in Des Moines, IA.

What are the regular business hours for 92West?

92West is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 4:00 PM. It is closed on Sundays.