Business Details
About
Property Management Company
Location
Hours
Reviews
4.6
1,268 reviews
5 stars
1,119
4 stars
38
3 stars6
2 stars2
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Deedee Takushi received numerous commendations for her exceptional customer service, being described as helpful, professional, and responsive.
Communication
Many customers appreciated the prompt and clear communication from staff, particularly Deedee and Chanelle, who provided timely updates and resolved issues efficiently.
Mixed Experiences
While many reviews praised the staff, some customers expressed frustration with the overall management and responsiveness of the company, particularly regarding HOA fee issues and delays in communication.
Professionalism
Staff members, including Deedee, Vicky, and Chanelle, were frequently noted for their professionalism and friendly demeanor, contributing positively to customer interactions.
Community Engagement
Several reviews highlighted the positive impact of local staff and their efforts to assist residents, fostering a sense of community.
- ELEdgar LopezNov 8, 20255.0Chanelle, Thank you for your prompt response!
- TRTolentino ReyesNov 6, 20255.0Deedee has a very warm greeting and is helpful and professional in providing the information that is needed...
- RCRobert CravalhoOct 31, 20255.0DeeDee promptly called me back when I had an issue concerning a late payment fee. She listened to my concerns and managed to have the fee waived. Excellent customer service!
- CLcarol lundgrenOct 30, 20255.0I was very impressed with your customer service rep, Deedee Takeshita. She cleared up my confusion regarding HOA fees and made my experience with Associa enjoyable. She’s a great rep for Associa. Mahalo, Deede!
- JWJanet L WhittleOct 30, 20255.0Thank you Vicky Chambliss for your prompt and very pleasant response to my email. We look forward to working with you
Frequently Asked Questions About Associa Hawaii
What are the regular business hours of Associa Hawaii?
Associa Hawaii is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Associa Hawaii located?
Associa Hawaii is located at 737 Bishop St, #3100, Honolulu, HI 96813, USA in the Associa Hawaii building.
What type of services does Associa Hawaii provide?
Associa Hawaii offers services in property management, building maintenance, and community association management.
How can I contact Associa Hawaii by phone or email?
You can reach Associa Hawaii by phone at +1 808-836-0911 or by email at customerservice@associaonline.com.
Does Associa Hawaii have an official website?
Yes, their official website is https://www.associahawaii.com.
Which insurance agencies are located near Associa Hawaii?
Nearby insurance agencies include May Lachica, Bankers Life Agent; Bankers Life; Allison H Macapagal, Bankers Life Agent; Mila Urmeneta, Bankers Life Agent; Sam Lee, Bankers Life Agent; and Arnel Nobleza, Bankers Life Agent.
Are there any legal services near Associa Hawaii?
Yes, legal service options nearby include DiPasquale & Summers, The Law Offices of Taylor, Leong & Chee, Pitluck Kido Stone & Aipa, Ota & Hara, LLLC, The Law Office of Frederick J Arensmeyer, Chang Dennis W S Attorney At Law LLLC, Miyashita & O’Steen, LLLC, and Showa Law Office.
What transportation option near Associa Hawaii could help visitors get there?
The Dillingham Transportation Building, which is a bus station and landmark near Associa Hawaii, can help visitors easily access the location via public transit.
Are there home improvement or architectural services near Associa Hawaii?
Yes, FSC Architects and Watts Constructors LLC are nearby options for architectural design and construction services.
Is there a dental care provider near Associa Hawaii?
Bright Smiles Honolulu, offering general and cosmetic dental services, is located near Associa Hawaii.