Dawsons is an independently owned South Wales Estate Agency. As a multi-award-winning LOCAL agent, we offer expert services in: sales, lettings, block and property management, development, land and new homes, auctions, and commercial property. Also supporting landlords and agents across Wales through our dedicated training arm, Dawsons Training Wales.
Established in 1991, we’ve built a reputation for excellence, Dawsons entered 2026 following a landmark year achieving an astonishing 17 awards which included both local and national awards, But success for us goes beyond trophies. It’s measured in long-term relationships, strong communities, and a team culture that continues to evolve, invest and lead with integrity.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.