Established 2006, CastleBrae is a trusted name in property sales and letting across West Lothian, with a growing presence throughout Scotland’s central belt.
We offer a range of specialist services including property sales, letting, and comprehensive property management.
Based in Bathgate, our team from across the region brings local insight and a strong understanding of the communities we serve. We combine this knowledge with the latest management practices and legal compliance to ensure a seamless, stress-free experience.
Our mission is to deliver high-value, tailored solutions through transparency, professionalism, and a client-first approach. We ensure every interaction reflects our commitment to exceptional service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.