butters john bee Estate and Lettings Agent Nantwich

Reviews

• AT

  Andrew Tainton

  4 days ago
  1.0
  Highly unprofessional! We were contacted by this estate agent to view a house that was previously sold before we could view. As the chain was falling through we were contacted to have a viewing. After viewing the property we put in an offer which was deemed sufficient and were specifically told was enough. After this conversation we pulled out of a possible purchase for another property as we liked this one. We were then told that the sellers of the property would not accept or reject our offer until they had found a place to go to. Which we thought was odd as it had just been sold and was never communicated beforehand as it would need to be considered as per our selling situation. We were then basically put on hold while the seller went on holiday. We communicated that we were ok to wait but would continue to have a look at other properties just incase our buyers pushed. Lo and behold a quick look on Rightmove, around 3 weeks since our offer had been placed the property is sold STC. The seller is still on holiday and the property has been sold back to the previous chain that fell through. I must stress this information has never been communicated to us or why would we even bother proceeding knowing the rug could be pulled from under us. A massive waste of time. Will avoid in future Also the reply you have left is inaccurate. We called you back and told you we wanted to proceed with the offer. We called you and specifically told you. After you had called to say the offer was enough on the Thursday. I called you on the Saturday 2nd May. Paige was off she told me in the previous call. I told whoever answered the call we would like to proceed. You then rang me back and told me the sellers wanted until Tuesday to think it over. We then contacted you again that very same week! Don’t worry you’ll have it recorded. We contacted you numerous times. My estate agent also contacted you and you proceeded to tell them we had pulled our offer (which we hadn’t). I then spoke to you immediately after this phone call. We also contacted you on the 8th of May to follow up and Claudia told us they would not accept or reject until they had found a place and reiterated they were going on holiday. If you’re going to reply don’t lie about it. Paige was actually pretty good with the viewing. To be perfectly honest. In our last phone call which will also be recorded you also told us that it was always the intention to sell back to the previous chain and we had been informed of that. Which again we hadn’t. I’m sure it will be in a previous recorded call if so which I would like to hear
• BW

  Beverley Walmsley

  May 14, 2026
  5.0
  Gary, James, Claudia and Paige managed our sale smoothly and professionally from start to finish. All viewings and negotiations were handled with competence by this friendly and helpful team whist ensuring we were kept updated. Thank you so much.
• SP

  Sam Pointon

  May 14, 2026
  5.0
  Claudia has been excellent with my recent contact, both viewing a property and keeping me informed of other properties that may be of interest to me.
• AB

  Adam Bentley

  May 13, 2026
  5.0
  We used BJB for our property search and either Paige or Claudia met with us to view the properties. Extremely professional, reliable and punctual. Always informative, active, prompt and great communication. Highly recommended.
• ME

  Mark Ellis

  May 1, 2026
  5.0
  We are currently going through the conveyancing of our property and BJB have been brilliant throughout. You get a real sense of attention to detail and customer focus. From the start they have worked around us and supported. They have been ready to answer any questions and they are clear on what they will do to support you in selling your property. James was great when viewed and valued our property. He put real attention into getting the marketing right - and he's pretty handy with a camera! Paige looked after us from the day we went to market and was always available at the end of the phone when we needed her. She considered our needs for our next property worked with us at our pace to get everything in place. Her attention to detail is spot on and she goes above and beyond to keep you informed and updated. If you want to sell or buy a property, I would definitely recommend Butters John Bee in Nantwich.

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