Brand Certified
butters john bee Estate and Lettings Agent Hanley
4.7(1,946 reviews)
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
Business Details
2-6 Tontine Street, Staffordshire, STE
ST1 1NP, United Kingdom
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
+44 1782 470226
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
https://buttersjohnbee.com/agency/hanley-estate-agents
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
About
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
Real Estate Agents & BrokersReal Estate AppraiserReal Estate AgencyProperty Management Company
At butters john bee Estate Agents in Hanley, we pride ourselves on over 150 years of regional expertise across Staffordshire, Cheshire, Shropshire, the East Midlands, and West Midlands. Whether you're buying or selling, our experienced and accredited team is dedicated to providing tailored solutions to meet your needs.
We take a different approach. Rather than rushing straight to the open market, we prepare every detail for maximum impact.
Our showcase™ strategy follows a 15-step phased launch over two weeks, carefully building momentum before your home goes live. Every stage is designed to lead to the key moment, the Launch Event, when motivated buyers are invited to view your home.
That's when equitymaximiser™ comes into play, guiding the negotiation process and ensuring every offer is handled carefully and professionally, helping both buyers and sellers move forward with confidence.
The result? More serious buyers, stronger offers, and the best outcome for your home.
Contact us today - we're available for a call until 10pm.
Location
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
butters john bee Estate and Lettings Agent Hanley
2-6 Tontine Street, Staffordshire, STE
ST1 1NP, United Kingdom
Hours
Certified by butters john bee Estate and Lettings Agent Hanley • Aug 16, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
4.7
1,946 reviews
5 stars
1,776
4 stars
45
3 stars16
2 stars9
1 star
100
- MRMUHAMMAD RIZWANAug 14, 20265.0I would like to thank Ms. Claire, the Property Manager, for her excellent support and understanding. She listened to my situation patiently, understood my concerns, and spoke with the landlord on my behalf. I really appreciate her kindness and the effort she made to find a fair solution. I’m also thankful to the landlord for understanding my situation. Overall, a very positive experience. Thank you, Claire, for your help and support!
- MRMuhammad RizwanAug 14, 20265.0I just want to say a big thank you to Mr. Abu Miah for his excellent support. When I was about to move into my rented house, I found it was very dirty and there were some toilet and plumbing issues. I contacted the property management team, and Mr. Abu Miah was very professional, helpful, and understanding. He listened to my concerns, spoke with the landlord, and arranged for the house to be cleaned and the plumbing issues to be fixed. The work is still in progress, so I'll update my review once everything is completed. But I really appreciate everything he has done so far. Thank you, Mr. Abu Miah, for your great customer service. Highly recommended!
- VJViks JAug 10, 20265.0I recently moved over to BJB following a dismal performance from a previous agent. It has taken time to settle in, as there has been structural and administrative challenges over a busy period. However, the staff, the responses and the proactive approach is something I require when it comes to managing my properties. Ashleigh Hopson, one of the property managers, has been very attentive, kind and resourceful when it has come to dealing with hurdles so far. This inevitably provides me with complete confidence that I have selected the right agents, as I reside over 250 miles away. I can't thank staff like Ashleigh and her colleagues enough. Thank you for the smooth journey so far, long may it continue.
- NHNatasha HicklingAug 7, 20265.0Ashleigh Hopson - I am in a rented property and having issues with hot water. Ashleigh got back to me promptly after reporting and has arranged for a contractor to come out and resolve the next day. Really clear and efficient help.
- ADAngelica DeslateJul 29, 20265.0Great response from Abu. Had problems with the fire alarm the whole night, called the Property Management Office first thing in the morning and Abu quickly areanged for a contractor to come and fix it. He was very timely and clear in communicating what time the contractor will arrive as well so I can plan my schedule for the day. Glad it was him I spoke to when I called--problem was fixed straight away. 5 stars because of him.
Frequently Asked Questions About butters john bee Estate and Lettings Agent Hanley
What makes butters john bee different from other estate agents?
Our branches are staffed by people who live in the communities they serve, so we know the market inside out. We offer honest advice, practical support and a clear plan to get you where you want to be.
Can you manage my rental for me?
Yes. Our fully managed service covers everything - marketing, referencing, rent collection, inspections, maintenance, and compliance, so you can let with complete peace of mind.
Do I need special insurance as a landlord?
It's strongly recommended. We'll talk you through options for rent protection, legal cover and contents/buildings insurance tailored for landlords.
Do you support landlords with compliance and legal changes?
Yes, we do. From gas and electrical safety checks to staying up to date with the latest lettings legislation; including the Renters' Reform Bill - we'll help you stay compliant and avoid any legal pitfalls.
What's the first step if I want to let out my property?
Start by booking a free rental valuation. We'll talk you through local demand, expected rental income, and what you'll need to get your property ready for tenants.
What's the difference between an online instant valuation and an expert one?
An online instant valuation gives you a rough estimate using postcode data. An in-person expert valuation is far more accurate - it factors in condition, layout, presentation and current buyer demand in your area.
How do you attract buyers to my property?
We advertise your home on all the major property portals, in our branch, and through targeted social media campaigns using our FLINK technology. We also match it to serious buyers already registered with us. It's all about getting the right people through the door, quickly.
Can I list my home with more than one estate agent?
You can, but it's usually better to work with one committed agent. Multiple listings can confuse buyers and weaken your position. With butters john bee, we focus fully on getting you the best result.
Do you offer mortgage advice?
We can refer you to Just Mortgages who offer mortgage advice. Whether you're buying your first home, moving on, or investing, we'll put you in touch with someone who can offer clear, practical advice every step of the way.
Why should I trust butters john bee Hanley?
butters john bee is part of the UK’s largest independent, family-owned property group with over 30 years of experience. Our expertise is built on local knowledge, decades of trusted results, and over 5,000 hours of staff training each year, so you always deal with a qualified professional. With over 100,000 five-star reviews across our branch network, we’re recognised for delivering expert advice and providing a comprehensive range of services.
What industry bodies are butters john bee associated with?
butters john bee is proud to hold membership and accreditation with trusted industry bodies such as The Property Ombudsman, SAFEagent, ARLA Propertymark’s Client Money Protection scheme, and the CTSI-Approved Code Scheme. We also subscribe to the Trading Standards Primary Authority Services. These trusted affiliations demonstrate our ongoing commitment to professionalism, transparency and the highest standards in property services.
What services does butters john bee Estate and Lettings Agent Hanley offer?
They offer services including appraisals, auctions, buying agent services, commercial real estate, property management, rentals, seller agent services, and relocation services among others.
What are the opening hours of butters john bee Estate and Lettings Agent Hanley?
The agency is open Monday to Friday from 8:30am to 6:00pm, Saturdays from 9:00am to 5:00pm, and closed on Sundays.
Where is butters john bee Estate and Lettings Agent Hanley located?
It is located at 2-6 Tontine Street, Hanley, Staffordshire, ST1 1NP, UK.
How can I contact butters john bee Estate and Lettings Agent Hanley?
You can call them at +44 1782 470226 or email hanley@bjbmail.com.
Does butters john bee Hanley provide property management services?
Yes, they offer comprehensive property management services including marketing, referencing, rent collection, inspections, maintenance, and compliance.
What areas does butters john bee Estate and Lettings Agent Hanley serve?
They serve postal codes ST1, ST2, ST4, ST6, ST9, ST10, ST13, and the Hanley sublocality area.
Which nearby mortgage broker can assist customers of butters john bee Hanley?
Just Mortgages is a nearby mortgage broker that butters john bee Hanley can refer clients to for mortgage advice.
What local dining options are near butters john bee Hanley for clients to visit?
Nearby dining options include Waites Horizon for Caribbean cuisine, Wrights Pies, Harley's cafe and wine bar, and TYA'S TASTE Afro Caribbean cuisine.
Are there retail stores close to butters john bee Estate and Lettings Agent Hanley?
Yes, clients can visit The Works for books and discounts, The Metro bar, The Co-operative Travel agency, and Hanley City Centre shopping.
How does butters john bee Hanley support landlords with legal compliance?
They assist landlords with compliance and legal changes including safety checks, lettings legislation updates like the Renters' Reform Bill, helping landlords stay compliant and avoid legal pitfalls.
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