Since opening its doors in January 2012, the Goodchilds Estate Agents in Stoke-on-Trent has grown from strength to strength. Servicing the largest and most densely populated Goodchilds territory, the branch is the best performing sales branch in the group for properties instructed and sold. Ran by Managing Director, Robert Norton, the branch specialises in residential sales, residential lettings, new build part exchanges, auctions, mortgages, land valuations and new build sales. The office boasts a superb town centre location, situated within a pedestrianised area, with parking facilities near by.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.