KK
Ki11ingTime
Jul 16, 2026
Selling our house was a long & frustrating journey, but Andrews Estate Agents were a significant force throughout, staying with us from beginning to end & helping us reach the outcome we were hoping for.
Safie deserves a special mention. The best way I can describe his role is with a Star Trek metaphor. Marcus was the captain—calm, knowledgeable & at the helm—but Safie was the First Officer. The captain sets the course, while the First Officer quietly works in the background, keeping everything moving, smoothing things over, negotiating, bringing people together & making sure the ship reaches its destination. Safie gave his utmost, & more, filling that role with energy, commitment & genuine care.
He genuinely cares about what he does & gave far more of himself than the job required. He became the bridge between everyone involved, & throughout the sale I always felt he was doing everything he could to move things forward.
If I had one small observation, it would be around communication. Safie is someone who works in the here & now. You're more likely to get a phone call than a detailed email, & when an email arrived it was usually short & to the point. I actually came to appreciate that because, when he had something to say, he picked up the phone & said it.
I would happily recommend Andrews Estate Agents to family & friends. They treated us well, remained committed throughout, & never lost sight of helping us get to completion.
Thank you, Safie, for your dedication; Marcus, for your calm guidance; & the whole team for supporting us through what was, at times, a challenging journey. It was genuinely appreciated.🙏🏿