Oakheart Property is a leading estate and lettings agency based in Sudbury, Suffolk, and part of a growing network that includes branches in Colchester, Mersea Island, Chelmsford, and Bury St Edmunds. Established in 2020, it has quickly gained a reputation for its modern approach combined with traditional values. The agency prides itself on exceptional customer service, utilising advanced marketing techniques, including professional photography, drone footage, social media and virtual tours, to ensure properties are showcased effectively.
Location
Oakheart Property - Sudbury Estate and Letting Agency
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.