The Carrickfergus Branch of UPS is located in Market Place, the heart of Carrickfergus' busy commercial centre and only a short distance from the main Castle car park making it well placed to deal with property in Carrickfergus as well as the satellite towns of Whitehead, Ballycarry, Greenisland and the Islandmagee peninsula.
The branch operates on the principle of total commitment and dedication to its clients, our ethos is to complete every task proactively with a bias towards action and customer care, these core values underpin what UPS stands for.
Our professionalism is reflected in how we work and how our clients perceive us, many of which return time and time again.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.