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haart Estate Agents Crystal Palace

4.7
(187 reviews)

Business Details

55 Westow Hill, Crystal Palace, London
SE19 1TS, United Kingdom
+44 2086 705845
https://www.haart.co.uk/branch-finder/crystal-palace-estate-agents/

About

Real Estate Agents & BrokersReal Estate AppraiserReal Estate AgencyProperty Management Company
At haart of Crystal Palace, as part of the UK's largest independent estate agents, we help thousands of people buy or sell their homes through our branch network. We offer a range of services, including financial and legal support, property valuations, and more. As members of The Property Ombudsman, we are committed to providing top-quality customer service. haart is here to help meet all your property needs, whatever stage you are at in your journey. We take a different approach. Rather than rushing straight to the open market, we prepare every detail for maximum impact. Our showcase™ strategy follows a 15-step phased launch over two weeks, carefully building momentum before your home goes live. Every stage is designed to lead to the key moment, the Launch Event, when motivated buyers are invited to view your home. That's when equitymaximiser™ comes into play, guiding the negotiation process and ensuring every offer is handled carefully and professionally, helping both buyers and sellers move forward with confidence. The result? More serious buyers, stronger offers, and the best outcome for your home. Contact us today - we're available for a call until 10pm.

Location

haart Estate Agents Crystal Palace
55 Westow Hill, Crystal Palace, London
SE19 1TS, United Kingdom

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Reviews

4.7
187 reviews
5 stars
165
4 stars
11
3 stars
2
2 stars
2
1 star
7
  • SM
    Shaun Michael
    Feb 19, 2026
    1.0
    Our experience with Haart Crystal Palace, and specifically Frederik and the branch manager, was extremely frustrating and unprofessional. From the beginning, Frederik repeatedly asked for our requirements, yet would continuously call us with properties that were the complete opposite of what we had clearly stated we were looking for. It felt like our time and preferences were not respected. We eventually viewed a property in a nice area that we were genuinely interested in, despite it having visible issues with mould and water leaks. We submitted an offer based on a figure we were comfortable with, fully aware of the risks and potential repair costs. Shortly after, the branch manager called us and attempted to pressure us into increasing our offer, suggesting there was another interested buyer and trying to push us into a bidding war. We declined, as we had already offered what we felt was fair. What happened next was the most disappointing part: we never heard back from Frederik or the manager regarding the outcome. No update, no courtesy call, nothing. Then, a month later, a junior sales person called us out of the blue to offer a viewing for a different property, as if nothing had happened. This was frankly astonishing. The lack of basic professionalism and courtesy — simply informing us of the outcome of our previous offer — made it clear that customer care was not a priority. Overall, the experience left us feeling disrespected and undervalued. We would not recommend Haart Crystal Palace based on our experience.
  • FF
    Fraser
    Feb 14, 2026
    1.0
    Hi Tim - Don’t post fake hand written notes through peoples doors - it’s very tacky and insincere.
  • JJ
    Jen
    Dec 3, 2025
    5.0
    I recently bought a property through Haart in Crystal Palace and it was smooth from start to finish. The guys were really lovely, I felt supported all the way. Thank you Frederick and Tim :) I am super pleased with this speedy purchase!
  • DS
    Dario Spagnoli
    Nov 28, 2025
    5.0
    Timothy Hudson, senior branch manager, remained calm and professional throughout a long sale process. Despite the challenges he was able to get the sale completed, keeping me updated at all times. A big thank you to Tim for all of his help and support.
  • PC
    Phoebe Cole
    Aug 2, 2023
    3.0
    Communication is a big problem within the branch. I am still waiting for a response from Danny about concerns I raised weeks ago. A lot more transparency is needed between the estate agent and seller as I have been out of the loop, a lot, causing unnecessary anxiety. 6 weeks behind the original date that was specified, the sale is finally at the end of the process. For the price, more of a service is needed.

Frequently Asked Questions About haart Estate Agents Crystal Palace

What makes haart the right estate agent for me?

With haart, you'll have a local expert by your side, honest advice you can trust, and a team that genuinely cares about getting you the best result. And with smart marketing behind it all, we'll help you move forward with confidence.

How will you market my property?

Your home will be professionally photographed, listed on all the major property portals, and promoted to our database of active buyers. We also use our FLINK technology to target people scrolling on social media, even those not actively looking.

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