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Highcastle Estates is an award winning boutique estate agency that prides itself on premium service. That’s because we believe in what we do, and we do it really well.
We’ve taken the traditional agency model and improved the bits that work and combined them with the values and thinking of some of the best high street brands.
The result: An estate agency with customer experience at its heart.
We assist homeowners to increase their returns and safeguard their assets.
We have an array of landlords who have entrusted their portfolio to us under management.
Whatever your questions relating properties and real estate we are here to assist you. Call us and book a free valuation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.