Plaza Estate agents are carefully chosen for their professionalism as well as their sales skills. All staff are thoroughly trained and many have undertaken industry examinations. As long standing members of ARLA and NAEA we strive to maintain high standards of professionalism and follow a strict code of practice. We are bonded and insured and client funds and tenancy deposits are protected. We have professional indemnity insurance and are members of the Property Ombudsman. We are also members of the Tenancy Deposit Scheme and deposits are registered and administered accordingly. Senior staff regularly attend legal seminars to ensure that we are fully up to date with the changes in the law and able to give you the correct advice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.