haart Estate Agents Colindale

Reviews

• JS

  Julia Steinthal

  2 days ago
  4.0
  Haart were great - Daisie responded quickly to my initial request for a valuation and gave clear advice about options, pricing and strategy, and continued to provide this same service as the offer on my property was received. Maxine then provided good support through to exchange, keeping me and the others in the chain updated on progress and chasing where needed!
• GF

  Georgia Firmager

  Jul 28, 2026
  5.0
  I couldn’t recommend the team highly enough! A special thank you to Daisie, who was absolutely fantastic throughout the valuation of my property. She was friendly, professional, knowledgeable and made the whole process feel so easy and straightforward. I’d also like to mention Maxine and Jayna, who were both lovely and incredibly helpful. It’s clear that they have a fantastic team who genuinely care about their clients and provide such a high level of service. Thank you all for making the experience so positive. I would definitely recommend them to anyone looking for a professional, friendly and reliable estate agent
• EH

  Ellie-Mae Holland

  Jul 27, 2026
  5.0
  Daisie was absolutely amazing throughout the sale of my house. She made the whole process so much easier and was always on hand to answer questions and keep me updated. Her communication, professionalism and dedication were outstanding from start to finish. Having dealt with other local agents, I can honestly say the service Daisie provided was far better. I couldn’t recommend her enough and would happily use her again in the future. Thank you, Daisie!
• OT

  Olivia Timon

  Jul 27, 2026
  5.0
  I can’t recommend Daisie Naughton highly enough. As a first-time buyer, the whole process felt overwhelming, but Daisie made everything so much easier from start to finish. She was always on hand to answer my questions, explained everything clearly, and made sure I understood each step of the process. Daisie was professional, knowledgeable, and genuinely cared about helping me buy my first home. Her communication was excellent throughout, and I always felt supported and reassured. Nothing was ever too much trouble, and she went above and beyond to make the experience as smooth and stress-free as possible.
• AA

  Alina Ally

  Jul 24, 2026
  1.0
  I will not include names but they know who they are! Last year, Haart Colindale persistently chased me to list my property, culminating in an agent rudely cancelling a Saturday valuation just one hour prior. This year, after seeing them sell a property on my street, I decided to give them a second chance. They apologised for the past experience and assured me that bad service was not their usual habit.I booked a valuation for a Saturday. The female agent arrived, we had a pleasant one-hour chat, and I transparently told her I would contact her on Tuesday once my contract with my current agent officially ended on Monday. Following through on my promise, I emailed the female agent on Tuesday as soon as my other contract ended. She completely ignored my email. Giving them the benefit of the doubt, I called the office to follow up. The manager answered and booked an appointment for the following Thursday for the initial female agent and a second female colleague to come and take photographs. Having been disappointed by them before, I called the branch on Thursday morning to confirm someone was turning up, as I had turned down several important meetings to be available. The second female agent answered and told me the main agent was away on a training day, but said the manager would come with her instead. Shortly after, the manager called me back, changed the plan again to say she was coming with a male agent, and explicitly claimed the main agent was actually off sick. When I got upset by these conflicting stories and told them how unprofessional this was, the manager rudely snapped, "I'm the manager, it's okay if I come." She spoke to me with a horrible, patronising attitude, treating me like an idiot. They behave as if they own my property and can decide whatever they want, completely forgetting that I am the owner, I pay the money, and they work for me. They do not get to dictate terms, control my home, or lie to cover up their chaos. Their arrogance and complete lack of professional boundaries prove they are entirely untrustworthy. Do not give them a second chance.

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