Here at Ellis & Co Tonbridge, we've been providing a specialist estate and lettings service for 20 years. Franchise owner Tom Parry has a passion for customer service, a wealth of agency experience and as a long term resident, an encyclopaedic knowledge of Tonbridge and its property market. The team here live locally and with their thorough knowledge of local amenities, schools, transport etc. you can be confident that you are getting expert advice to help you make the right decision about your home, investment or future development projects, along with finding you the best financial deal to suit your needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.