Castle Grange is a development of new homes in Ebbsfleet Garden City, benefitting from being within walking distance of nearby country parks and a number of local amenities, as well as being just a short drive away from the famous Bluewater shopping centre. The development is conveniently located for access to major road and rail links, which include the M25, A2 and Ebbsfleet International Station, for ease of access to Dartford, Gravesend and London.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.