haart Estate And Lettings Agents Rayleigh

Reviews

• SK

  Sandip Kaur

  5 days ago
  5.0
  Thanks to the lovely Lucy Brawn for all her help this week with the parents’ tenants. Her communication has been excellent throughout, and it’s been greatly appreciated.
• BA

  Bilal Aday

  Jun 12, 2026
  1.0
  – Extremely Disappointing Experience I honestly don’t know where to begin. This has been one of the worst experiences I have ever had with a letting agency. I entrusted this agency with finding tenants for my property, expecting them to carry out proper background, affordability, and reference checks. Unfortunately, they failed to do so. The tenant they placed in my property stayed for 7 months and paid rent for only 1 month. As a result, I suffered significant financial losses and had to spend additional money on court proceedings to regain possession of my property. However, the problems did not end there. When the tenant finally left, they had caused extensive damage to the property, amounting to what I estimate to be the equivalent of around 10 months’ rent. The agency advised me to repair everything and assured me that the costs would be recovered through insurance. Trusting their advice, I paid for all repairs myself. To my shock, the insurance payout covered only a fraction of my expenses. One of the reasons for this was that the agency had failed to carry out a proper checkout inspection, despite charging me additional fees for their services. Once again, I was left carrying the financial burden. Communication throughout the entire process was extremely poor. Calls and emails often went unanswered, and even managers were frequently unavailable when I needed assistance. To make matters worse, when I decided to terminate my agreement with them, they demanded the equivalent of six weeks’ rent in fees. It felt as though they cared more about collecting money from landlords than protecting their interests. This agency earned thousands of pounds from me during this period, yet when serious issues arose, I was left to deal with the consequences alone. I deeply regret choosing this company and would strongly advise any landlord considering their services to think very carefully before doing so. My experience has been financially costly, stressful, and incredibly disappointing.
• CA

  Chinoso Ali

  Jun 9, 2026
  5.0
  We had an excellent experience working with Emma Newman. She was friendly, efficient, and always available to answer our questions. Emma made the whole letting process stress-free and we are very grateful for her support. We would highly recommend her services.
• NT

  Nicole Tobias

  Jun 9, 2026
  5.0
  Emma at Haart Rayleigh Lettings has really helped take the stress out of securing accommodation. She has been professional and responsive in dealing with questions and emails, and provided reassurance along the way. She is always happy to help and provide more information when needed.
• PN

  Perpetua Nkemdili

  Jun 9, 2026
  5.0
  Thank you so much Emma, from the point of viewing to the last process she was excellent, provided me with all the details i needed and pros and cons of each decision. I really appreciate you EMMA, you are a lovely lady to work with. I really appreciate you and recommend you to anyone who needs same as me ❤️❤️❤️❤️❤️

Frequently Asked Questions About haart Estate And Lettings Agents Rayleigh