Established in 1985, Donald Ross Residential is Ayrshire's own — not a national chain with a local sign. Three branches across Ayr, Irvine, and Kilmarnock, over 40 years' trading, and thousands of local sales and lets behind us.
We're ranked in the top 2% of estate agents in the UK and hold British Property Awards to prove it — but what actually matters is that most of our business still comes from people who've used us before, or been told to by someone who has. That's not an accident. It's what happens when a local agency does the job properly, year after year.
Selling, letting, or just want a straight answer on what your property's worth? Get in touch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.