FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,700 Resident Management Companies.
The FirstPort Group is a member of The Property Institute (TPI) (formerly ARMA, IRPM and PMAS), and the Association of Retirement Housing Managers (ARHM). FirstPort celebrates a decade of four- and five-star ratings by the British Safety Council (BSC),and is an accredited Safe Agent and belongs to The Property Ombudsman.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.