Urban and Rural New Homes is a specialist new homes estate agency offering a boutique, highly personalised service, designed around the belief that an exceptional customer journey is just as important as the home itself.
As part of Urban and Rural, a trusted estate agency with 28 years of heritage, our New Homes division was launched in February 2026 to provide a dedicated, expert-led approach to new homes sales. While the division itself is newly established, it is firmly built on decades of proven experience, market knowledge, and a long-standing commitment to guiding buyers smoothly through every stage of their move.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.