The Mortgage Shop, which was established in 1992 has went on to become one of the largest and most instantly recognised brands in the market. We have access to a wide range of lenders, which we can search quickly and hassle-free. We can also explain the mortgage terminology clearly and concisely, including the various types of rates, terms and any associated fees. Our advisers will complete a comprehensive fact-find with you to identify and understand your needs, circumstances and aspirations to ensure they recommend what is most suitable and affordable for you. We will also complete all paperwork and liaise with all the parties involved in the process, including the lender, estate agents and conveyancer to ensure everything runs smoothly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.