If you are looking for a comfortable living experience south-west of Atlanta, then look no further than The Laurel Apartments. We offer spacious one-, two-, and three-bedroom homes that have open-concept layouts, fully equipped kitchens, and resting areas with an extraordinary level of privacy. Take advantage of all our wonderful amenities. Enjoy the peaceful setting and the two gorgeous lakes nearby. Then, reach out to our leasing team and schedule your personalized tour!
Frequent changes in management have led to inconsistent service and poor communication, with many residents expressing frustration over unresponsive staff.
Maintenance Problems
Numerous complaints about delayed or inadequate maintenance responses, with issues such as broken air conditioning and unresolved repair requests.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and responsiveness from management.
Safety Concerns
Residents reported safety issues, including theft and inadequate security measures, contributing to a feeling of unsafety within the community.
Cleanliness and Upkeep
Several reviews noted poor cleanliness and maintenance of the property, with reports of trash accumulation and pest infestations.
LI
Lux Construction Design & Remodeling Inc.
Feb 4, 2026
5.0
I’ve had a great experience with Laurel. The staff is always friendly, professional, and genuinely helpful. What really stands out is how well the management team works together — whether you’re speaking with someone at the corporate office or with staff on site, everyone is aligned and works seamlessly as one team. Their communication, responsiveness, and professionalism make the experience smooth and enjoyable. Highly recommend!
NN
N&S Nation
Jan 22, 2026
1.0
Horrible!!!!
WW
Wonton a' Words
Jan 21, 2026
2.0
Terrible management. They have changed their team about 3 times in the short space of time that I have been here and it’s not getting better . They don’t make any effort to make the community feel like a community. It’s not clean (always trash around ) also not safe (a lot of theft) . They always also seem to have a very stink attitude. Not worth the rent . The apartments are also not well maintained and the material used in building seems to be very poor quality (causing things to be destroyed very easily ). I have only been here for about 6 months and this has been my experience to date. Would not recommend.
PS : the Richard that everyone who made 5 star reviews was talking about was fired after only about 3 weeks of working with the property. In his time there he truly did make a difference in making the space feel more welcoming . Shout out to Brittney (who is currently a staff there and tries her best as well)
VW
Virginia Walker
Sep 14, 2025
5.0
Richard, Thank you for your professionalism in assisting and providing us the necessary steps to assist in completing the paperwork to move to another unit after an emergency. I look forward to working with you as I assist my Family member in moving forward with life. You truly are a compassionate individual. Many Thanks 🙏🏿 🌹
TG
TrayThe Goat
Sep 10, 2025
5.0
Richard and Taj. Went inside and was very welcomed. Taj gave me the best walk around of the apartments. They look amazing. Had a great conversation with Richard it was very welcoming about to our my application in and get my moving process going.