Management Issues
Numerous reviews highlighted poor management responsiveness, unprofessional behavior, and lack of accountability for maintenance requests.
Maintenance Problems
Many residents reported ongoing maintenance issues, including pest infestations, mold, and delayed repairs, leading to dissatisfaction.
Staff Performance
While some staff members, particularly Shannon and Diana, received praise for their helpfulness and professionalism, overall staff performance was inconsistent.
Safety Concerns
Several reviews mentioned safety issues, including car break-ins and inadequate security measures, contributing to a feeling of insecurity among residents.
Community Condition
The property was frequently described as poorly maintained, with issues such as trash accumulation, broken amenities, and general neglect of the living environment.