The Pointe at Suwanee Station

Reviews

• JM

  Juliana Mostaghim

  Mar 21, 2026
  5.0
  Everything is done with class, pizazz and high quality professionalism in this beautiful complex.The staff is friendly, thoughtful, and kind, going out of their way to help with anything and everything. Our rental agent Jaylen went beyond the call of duty with super sensitivity for our unique set of needs during a difficult life transition. She is tender heart, personality plus with knowledge and efficiency.
• SS

  Sprinkle of Sugar

  Mar 19, 2026
  5.0
  I’ve had a great experience at The Pointe at Suwanee Station. The customer service truly stands out—the staff is friendly, responsive, and always willing to help with any questions or concerns. Communication has been excellent throughout, whether it’s updates or general inquiries. It’s clear that the management team cares about residents and works hard to create a positive living environment. Thank you Leticia for your guidance and assistance with selecting the perfect home for me! Best Lenora
• KB

  Kemyria Blackwell

  Mar 4, 2026
  5.0
  I recently toured this apartment complex, and my experience was amazing Jaylen Rudolph in the leasing office explained the floor plans clearly, went over pricing in detail, and made sure I understood everything before moving on .
• TU

  Teela Usher

  Mar 4, 2026
  5.0
  I am writing to commend Jaylen Rudolph for the outstanding assistance provided during my daughter’s apartment search. Jaylen went above and beyond throughout the process, and we truly appreciated the dedication and support.
• JJ

  jen

  Feb 24, 2026
  1.0
  i had thought that i found the perfect apartment, good floorplan, views, parking, location. it quickly turned around due to the very lengthy application process. 2 weeks of stepping out of work, classes, and investing a lot of my personal time to be able to provide all necessary documents and paperwork. the approve shield reps are rude, dismissive, and extremely unhelpful. they will call you days after you submitted finance paperwork to say that it was not the right form or you don't make enough money for their standards. (expected rent was $1,299). i had submitted multiple forms of income verification, however we were denied. the approve shield reps stated that it is up to the apartment and its manager to approve or deny applicates. we were also told that there was a possibility that approve shield can be overridden so we can be approved and move in before the end of February. which was very important to us. the manager is not any better either. she will claim that she didn't give timeframes on a recorded line, when she stated on multiple accounts that we would know final decision by Friday night, and if not Monday night. we did not find out until 5:30pm on Tuesday night. (2/24/26) our expected move in date is 2/25/26. she refused to accept any accountability for the lack of communication. any update whether if it is nothing or something is still an update. she constantly left us in the dark. she also claims that approve shield has final say in whether an applicant is approved or denied. i stated to her my concerns and frustrations, and she tried to dodge the questions. my partner and i were the main ones who called, emailed, and texted during those 2 weeks. i do have to give credit where credit is due. Jaylen was a great leasing agent when we came to tour the unit. she understood the situation and pulled all the strings she could to help push our application to approval. thank you Jaylen.

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