The Pointe at Suwanee Station

Reviews

• KB

  Kemyria Blackwell

  Mar 4, 2026
  5.0
  I recently toured this apartment complex, and my experience was amazing Jaylen Rudolph in the leasing office explained the floor plans clearly, went over pricing in detail, and made sure I understood everything before moving on .
• TU

  Teela Usher

  Mar 4, 2026
  5.0
  I am writing to commend Jaylen Rudolph for the outstanding assistance provided during my daughter’s apartment search. Jaylen went above and beyond throughout the process, and we truly appreciated the dedication and support.
• JC

  Joseph Carey

  Feb 27, 2026
  5.0
  From start to finish Leticia Casarrubias was with us every step of the way. She made the move to my 1st rental simple and easy . She is a true addition to the company.
• JJ

  jen

  Feb 24, 2026
  1.0
  i had thought that i found the perfect apartment, good floorplan, views, parking, location. it quickly turned around due to the very lengthy application process. 2 weeks of stepping out of work, classes, and investing a lot of my personal time to be able to provide all necessary documents and paperwork. the approve shield reps are rude, dismissive, and extremely unhelpful. they will call you days after you submitted finance paperwork to say that it was not the right form or you don't make enough money for their standards. (expected rent was $1,299). i had submitted multiple forms of income verification, however we were denied. the approve shield reps stated that it is up to the apartment and its manager to approve or deny applicates. we were also told that there was a possibility that approve shield can be overridden so we can be approved and move in before the end of February. which was very important to us. the manager is not any better either. she will claim that she didn't give timeframes on a recorded line, when she stated on multiple accounts that we would know final decision by Friday night, and if not Monday night. we did not find out until 5:30pm on Tuesday night. (2/24/26) our expected move in date is 2/25/26. she refused to accept any accountability for the lack of communication. any update whether if it is nothing or something is still an update. she constantly left us in the dark. she also claims that approve shield has final say in whether an applicant is approved or denied. i stated to her my concerns and frustrations, and she tried to dodge the questions. my partner and i were the main ones who called, emailed, and texted during those 2 weeks. i do have to give credit where credit is due. Jaylen was a great leasing agent when we came to tour the unit. she understood the situation and pulled all the strings she could to help push our application to approval. thank you Jaylen.
• HM

  Hamid Mobasseri

  Feb 24, 2026
  5.0
  William fixed the sink leak in my unit. He was very kind and professional. He did the job quickly and left everything clean. I’m very satisfied with his work. Thank you

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