The Pointe at Suwanee Station

Reviews

• AM

  Andrew Mackle

  6 days ago
  5.0
  It’s hard to believe that it has been nearly a year since my brother, Robert Mackle, passed away. I live in New York, while he was a resident at the Pointe of Suwanee Station. I still remember receiving the call from the police officer with the news. Only a few hours later, I heard from the community manager, Tarene, who reached out to me personally. It was a Saturday, and she wasn’t working, yet she took the time to make sure I knew she was there for me and would help ensure everything with his move-out went smoothly. She even gave me her personal cell phone number and encouraged me to reach out at any time. When I drove in to collect what I could of my brother’s belongings, she met me and guided me through everything. It was such a relief to know that, during such a painful and overwhelming time, at least one part of the process was being handled with genuine care. Afterward, when I returned the keys, again outside of office hours, Tarene was there without hesitation. I don’t know many managers who would be this personal, this compassionate, or so willing to give their own time. I am extremely grateful that my brother’s final days were spent in a place filled with people who truly cared for him and made him feel at home.
• UO

  Unapologetic opinion

  Oct 25, 2025
  5.0
  This community is beautiful. The floor plans are spacious, and the amenities are great. My leasing consultant, Jaylen, went above and beyond normal customer service. She was polite, personable, and knowledgeable. She made me feel like The Pointe at Suwanee Station is home!
• WM

  william millhollin

  Aug 27, 2025
  5.0
  I have been here for roughly three years, from the maintenance crew, to the front office staff. I have always been treated exceptionally well. The few times I had any sort of requests or complaints it has always been addressed immediately with professionalism. Every maintenance request I have had was either handled the same day or within a very reasonable timeframe or if I had some sort of grievance (as example I noticed one of turns in the neighborhood was pretty dangerous due to some bushes causing a blind view on the turn and the very next day the landscapers were out and fixed it!) Though this will not be my forever home, I will always cherish the staff and the neighborhood for the time I have spent here and the time I will continue to be here. Thank you to the incredible staff who do so much for all of us!
• DB

  Dacia Buice

  Aug 1, 2025
  5.0
  I don’t know where to begin. The community is absolutely beautiful, well maintained and clean. I really like the landscaping and trees around each apartment building. It makes it feel like more of a neighborhood than a complex. We rented the Atlanta floor plan. This apartment is absolutely stunning! The layout makes it feel more like a home than an apartment. N’Daria helped us from the very beginning. She followed up on my appointment to view the apartment. She showed me the apartment, and all of the amenities, and gave me every piece of information that I would need to make the application process go smoothly and quickly; followed up with every single detail and made sure that our move-in day was absolutely perfect. We could not be happier with our decision to move back to The Pointe at Suwanee Station, and look forward to many years of happiness here!
• CW

  claresa waight

  May 29, 2025
  5.0
  N’Daria was so helpful in our process of getting our apt! She treated us with so much respect and also patience. It’s been two year since we rented out an apt. So I was a bit lost in the process. Our apt was clean and beautiful upon our arrival. Thank you so much N’Daria for all your help truly! Also I wanted to thank Jaylene (I think that was her name 🥹) but I got lost a bit on how the picking up packages work but she assisted us and explained everything to us again! Haha

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