DK
Deeaira Kraus
3 days ago
Management at this property has been extremely creepy & unprofessional and has created an uncomfortable and, at times, uninhabitable living situation.
After a disagreement with management regarding my lack of access to my mailbox for approximately two months, the overall treatment I received noticeably changed. He first stated I was rude for not “introducing myself” upon moving in & that he would evict me. It is important to note that denying a tenant access to their mail raises serious legal concerns under federal law, including 18 U.S.C. § 1702. Only after sending a formal notice referencing this law was the issue resolved.
Following that situation, I was removed from the resident online portal, which prevented me from submitting maintenance requests directly and created barriers when trying to report urgent issues.
There have been multiple instances of maintenance staff entering my unit without proper notice or permission, including accessing areas unrelated to any reported issue. Additionally, there was an attempt to change the locks on my unit without prior notice while I was still in possession of the apartment. This raises concerns under Georgia law, including O.C.G.A. § 44-7-50, which requires a formal court process for eviction.
There is also an unresolved electrical issue that has cut off power to essential kitchen appliances, including my stove, refrigerator, and microwave. This has resulted in repeated loss of groceries and directly affects the habitability of the unit. These types of issues may also fall under not only Georgia law statue violations but also local housing and code enforcement violations, as safe and functional electrical systems are required. Under O.C.G.A. § 44-7-13, landlords are required to keep rental properties in repair, and failure to address this in a timely manner is unacceptable. If not resolved promptly, this issue may be reported to local code enforcement for inspection.
Additionally, the change in treatment after raising concerns may constitute retaliation, which is prohibited under O.C.G.A. § 44-7-24.
Overall, this experience has involved ongoing maintenance neglect, lack of proper communication, and concerning management practices. I strongly encourage corporate to review how this property is being managed. If the issue isn’t fixing taking further legal actions for ongoing negligence, harassment, & retaliation could happen.
For other tenants experiencing similar issues, it may be helpful to document everything and submit a written notice. For example:
“These conditions affect the habitability of the premises. Under O.C.G.A. § 44-7-13, you are required to keep the property in repair. I request that these issues be addressed fully within [X days]. Failure to do so may result in further legal action.”