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The Eva

3.6
(579 reviews)

Business Details

789 Hammond Dr, Sandy Springs, GA
30328, United States
(470) 615-5532
https://www.theevaatlanta.com

About

Apartment Building

Location

The Eva
789 Hammond Dr, Sandy Springs, GA
30328, United States

Hours

Reviews

3.6
579 reviews
5 stars
357
4 stars
20
3 stars
12
2 stars
14
1 star
176

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Tour guides like Hundo and DeAndre received high praise for their friendliness, professionalism, and thoroughness during apartment tours.

Maintenance Issues

Residents reported significant delays and poor responsiveness regarding maintenance requests, with many experiencing unresolved issues such as leaks and pest infestations.

Management Concerns

Multiple reviews highlighted dissatisfaction with management's communication and responsiveness, particularly after move-in, leading to frustration among current residents.

Living Conditions

Several reviews mentioned serious issues with cleanliness, pest control, and maintenance, contributing to a negative living experience for many residents.
  • LB
    La Tasha Bender
    Feb 17, 2026
    5.0
    Thank you to the property manager ~ I called approximately a week ago to request for several items to be repaired in an apartment that I have leased there at the Eva for a family member ~ In an most expeditious manner, the property manager himself, jumped on my request immediately ~ Yes, I have had issues in the past with my maintenance requests not being completed in its entirety, I am not going to lie ~ Nonetheless, this time, you have made me a happy camper ~ To the Eva property manager & to your staff, please continue, to level up ~ Great Job ~ Tasha
  • VW
    Victoria Wyatt
    Feb 13, 2026
    5.0
    I had the pleasure of touring with Hundo he was very friendly & the place was beautiful
  • SS
    Shan
    Feb 13, 2026
    1.0
    I’m honestly very disappointed with my experience living here. Work orders take entirely too long to be completed, and follow-up is almost nonexistent. When you submit a maintenance request, you shouldn’t have to wait weeks or constantly check in just to get basic issues addressed. It’s frustrating and inconvenient, especially when you’re paying a premium to live here. Management’s attitude is another major issue. Customer service seems to only exist for potential tenants. During tours, everything is presented as “luxury” and top-tier, and the staff is overly polite and attentive. But once you actually live here, that energy completely changes. The friendliness disappears, and you’re often met with dismissive or unprofessional behavior when bringing up concerns. This complex markets itself as luxury, but the day-to-day experience does not reflect that at all. Luxury isn’t just about appearances during a tour it’s about consistent service, timely maintenance, and respectful communication with the people who already live here. Current residents deserve the same level of professionalism and courtesy that’s shown to future tenants. Until management improves their responsiveness and customer service, it’s hard to recommend this place.
  • DD
    Donquixote
    Feb 10, 2026
    1.0
    The management is no good. Severe cockroach infection and no pest control. They do not take preventive maintenance (which we pay for every month) seriously. Appliances do not get fixed and they just close the service requests shamelessly. Then you have to waste your time to go and talk to them in person. Major water leaks have happened in the apartment. The management never responds to the emails either and are very rude when you are frustrated and ask them about theit negligence in person.
  • CN
    Cazia Nelson
    Feb 6, 2026
    5.0
    Amazing tour. Super clean area. Everything was thoroughly explained. Hundo did an amazing job making us feel welcomed and taken care of. Looking forward to moving in soon!

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