Management Issues
Many customers expressed dissatisfaction with the new management, citing increased fees and poor communication.
Maintenance Performance
While some reviews praised the maintenance staff for their quick and friendly service, others reported delays and unresolved issues.
Community Environment
Residents appreciated the friendly staff and community atmosphere, but noted issues with cleanliness and safety, particularly regarding trash management.
Rising Costs
Numerous reviews highlighted concerns about rising rents and additional fees for services that were previously included.
Amenities Concerns
Several customers were frustrated with the unavailability of promised amenities, such as the pool and gym, which were under renovation.