Real Property Management Ascension provides professional property management services including on-going communication, comprehensive marketing and advertising, full-service leasing, thorough resident screening and selection, timely rent collection, regular evaluations, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting. We help protect your investment, service your residents, minimize your costs, and maximize your income—without interrupting your daily life. For over 30 years, tens of thousands of rental property owners and investors nationwide have trusted Real Property Management offices to take care of their rental property.
Frequently Asked Questions About Real Property Management Ascension
How long does it take to rent a property?
Leasing a home involves many variables, such as time of year, local inventory, condition, and asking price. A sparkling, move-in-ready home generates preferred renters, and we can fill vacancies within 30 days by finding qualified applicants.
If we receive any feedback from potential renters while showing your property, we will inform you of it. In case the asking price is not generating the desired response, we will discuss the condition of your property or whether reducing the price might be a good idea.
How do you handle repairs?
For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal enables tenants to submit a work order request by describing the issue and uploading photos, as appropriate. Owners receive the same notification of the request that we do once submitted. Our goal is to provide complete transparency regarding all aspects of your property. Tenants can also track the status of their requests online.
When a request comes in, we assess it to determine if it requires immediate dispatch or if we can proactively troubleshoot the issue with the tenant. Our team is trained to troubleshoot many common repair requests. If a problem requires fixing, we assign the work order to one of our preferred vendors. We utilize third-party vendors/independent contractors for all work. We make sure the cost of the repair is fair and that the job is completed satisfactorily. The management agreement enables us to approve any repair under a predetermined amount without requiring our clients' involvement. Larger repairs over this amount require owner approval; we will contact the client. Exceptions to the approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner's best interests.
Can I perform repairs myself?
Yes, if an owner has a specific handyman or vendor they wish to use for their property, Real Property Management will note this in their portfolio and contact them first for service. When the property is vacant, owners can handle the repairs needed to make it “rent-ready,” if they choose.
Our preference is to use our vendors to ensure that leasing deadlines are met, as we work with these vendors regularly. They are insured, licensed, reliable, and trusted, and we know what to expect.
How do rent payments work?
Does the tenant pay you, and then you pay me?
The tenant pays Real Property Management Ascension rent, and we deposit it into our trust account. Over 80% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice. Owner payments are made weekly.
Should I accept pets?
Statistics show that over half of all renters have pets. Being open to pets will increase demand throughout the entire prospective rental pool, thereby increasing the rental price, as we charge an additional amount per pet per month. If maximizing rent is important to you, consider allowing pets. If you would rather play it safe, it is okay to say no pets. If you are open to a pet, we always say, “pet considered.” That means we may approve the right pet, not all pets.
Emotional Support Animals are handled per state law requirements. Ask our office for more information.
How much will my property rent for each month?
Like the real estate market determines sales prices, the local rental market determines rental rates. Three factors contribute to the amount of rent your rental property will receive each month.
1. Availability and rental rates of comparable properties
2. The features and benefits of your property
3. The marketing exposure for your vacancy
After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.
How do you advertise your properties?
Getting properties rented efficiently is pivotal to our success and happy client owners; we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites (over 20+). We also pre-screen prospective renters and inquire about who will be living with them, the number of adults, the number of minors, and if they have any pets. We also ask how long they have been at their current employment. Our software allows us to follow up and get feedback from every interested party.
Any call into our office is also answered live during business hours, Monday through Friday; this is crucial to get homes rented fast because if they do not speak to someone, they go elsewhere. We also schedule weekend showings by appointment.
What happens if my tenant stops paying rent or causes trouble?
Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. Rent is due on the 1st and is late on the 5th.
We work with a local attorney when an unlawful detainer is filed with the court.
What is your tenant screening process?
All prospective tenants must participate in an extensive screening process. Each adult over 18 years of age must complete an application. First, nationwide background checks and eviction database screenings are completed to examine criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verifying employment, and reviewing pay stubs and/or tax returns. Finally, we review their rental history by contacting their previous two landlords for references.
How long does it typically take to rent a property through Real Property Management Ascension?
Leasing times vary based on season, inventory, property condition, and price, but move-in-ready homes can be rented within 30 days by finding qualified applicants. Feedback is shared and pricing or condition adjustments discussed if needed.
How are repair requests handled for tenant-occupied properties?
Tenants submit maintenance requests online or via a 24-hour hotline. Requests are assessed and either troubleshooted or assigned to insured, licensed preferred vendors. Emergency repairs are addressed immediately. Owners are notified and approve larger repairs.
Can property owners perform repairs themselves?
Yes, owners may use their preferred handyman or vendor, especially when the property is vacant. However, using the management's preferred vendors ensures leasing deadlines are met with trusted, insured professionals.
How does the rent payment process work?
Tenants pay rent to Real Property Management Ascension, which is deposited into a trust account. Over 80% pay electronically. After funds clear, the management deducts fees and expenses and makes weekly owner payments via direct deposit.
Should I allow pets in my rental property?
Allowing pets increases demand and rental prices by charging additional pet fees. Over half of renters have pets. The firm uses a "pet considered" approach, approving suitable pets. Emotional Support Animals are handled per state law.
What determines the monthly rent price of a property?
Rental price depends on comparable property rates, your property's features, and marketing exposure. After evaluating your property, a market analysis sets a starting price with ongoing adjustments to rent quickly.
How does Real Property Management Ascension market rental properties?
They syndicate listings to over 20 rental websites, pre-screen renters, collect detailed information, and follow up for feedback. The office is answered live weekdays and schedules weekend showings by appointment.
What happens if a tenant stops paying rent or causes issues?
Through rigorous screening, issues are minimized, but if they occur, management responds promptly and works with local attorneys for eviction if needed. Rent is due on the 1st and late after the 5th.
Which nearby places could I visit before or after visiting Real Property Management Ascension?
Nearby you can visit Noble Romans Pizzeria for a meal, Occupational Fitness gym for a workout, or Beauty Bar for hair services, making your visit convenient and well-rounded.
How can nearby businesses like Associated Builders or Eric Edwards Construction help Real Property Management Ascension clients?
Associated Builders and Eric Edwards Construction provide trusted contractor and construction services, assisting with property repairs or improvements that complement management services.
Are there nearby automotive services for residents or owners working with Real Property Management Ascension?
Yes, MAPCO and MAPCO Mart offer gas and convenience stores nearby, while Mountain View Chrysler Jeep Dodge Ram and MTN View Offroad provide automotive sales and repair, aiding residents' vehicle needs.