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Canopy Glen

3.0
(603 reviews)

Business Details

1635 Pirkle Road, Norcross, GA
30093, United States
(770) 381-9050
https://www.canopyglen.com/

About

Apartment BuildingApartment Rental Agency
Welcome to Canopy Glen, a picturesque apartment community in Norcross, GA. Our community offers unique floor plans, thoughtful amenities, and lush greenery to give a sense of living in an oasis off the beaten path. Located right off of Pirkle Road and near I-85, we are ideally located near shopping, dining, and numerous outdoor recreational spaces. Offering a selection of one, two, and three-bedroom apartments for rent, Canopy Glen gives residents a carefree lifestyle. Relaxation and recreation are at the forefront of our amenities with a swimming pool, clubhouse, fitness center, and playground. We are pet friendly so your furry friends can enjoy the fun too when strolling through our grounds! Schedule a tour to discover more!

Location

Canopy Glen
1635 Pirkle Road, Norcross, GA
30093, United States

Hours

Reviews

3.0
603 reviews
5 stars
265
4 stars
34
3 stars
19
2 stars
22
1 star
263

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted severe maintenance failures, including unresolved plumbing, HVAC problems, and pest infestations.

Customer Service

Feedback indicates a lack of effective communication and professionalism from management, with many residents expressing frustration over unresponsive staff.

Safety Concerns

Several reviews mentioned security issues, including vandalism and inadequate responses to crime incidents on the property.

Mixed Leasing Experience

While some residents praised specific staff members for their helpfulness, many others reported negative experiences with management and the leasing process.

Living Conditions

Multiple reviews described the apartments as uninhabitable due to mold, pests, and general disrepair, leading to a poor living experience.
  • ER
    E R
    4 days ago
    1.0
    Property managers are so disgusting here they think they’re above the law and they’ll threaten you to terminate your lease if they don’t like how you come at them
  • KH
    Karina Hernández
    Feb 19, 2026
    4.0
    Muchss gracias German castillo por su bien servicio
  • OY
    orignal Youknow
    Feb 11, 2026
    1.0
    Management gonna sit here and try to say they’re not aware of anything while theirs so many other residents complaining about the same thing!😂 rent is raised immediately after that 2nd month, water bill is crazy high and when I asked why they said we’re paying for the whole buildings water bill?? Roach infestation is crazy ! And we pay for pest control, mind you he knocks once and if you don’t open that door immediately he’s gone😂haven’t seen him in WEEKS and I pay for this pest control. Reporting something takes forever since they never answer that phone. Don’t move here office is rude as hell too. Laughs at all your issues they don’t gaf.
  • AV
    Adam Vroman
    Feb 6, 2026
    1.0
    Repeatedly they have tried to get extra money out of us by saying we owed 1700 instead of the greed upon amount of 1500 that we signed our lease for. Then once that's been paid, they will put a note on your door saying you owe an extra $30 in the hopes you can't pay it and they can charge you the $250 fee for being late. The apartments are roach infested, it takes days to get someone in to fix anything, they barely understand any English, the management is never in the office, the pools are full of broken glass, the weight room is disgusting, the gates don't work every two weeks. This place is terrible and I strongly recommend you do not move here unless absolutely necessary. If it is a must, then sign for the shortest lease available. I hate this place and hope they are condemned.
  • AW
    Ariana Wells
    Feb 2, 2026
    1.0
    The issue is the leasing office. The employees lie and provide false information constantly, it’s very hard to get an email response. The lack of communication is absurd and very frustrating. I was told carpet was going to completely changed before me moving in. However, the carpet was soaking wet with water on the day of me moving in. once the carpet dried.. It smells like a strong oder coming from the carpet smells like a dog. Why was the carpet was cleaned the same day of me moving in however the unit was vacant for little over a month? There’s bugs in the light fixture which I asked to be removed from the light way before I moved in. I hate living here and I can’t wait for my lease to be up.

Frequently Asked Questions About Canopy Glen

What types of apartments are available at Canopy Glen?

Canopy Glen offers one, two, and three-bedroom apartment floor plans for rent.

What amenities does Canopy Glen provide for its residents?

Amenities include a swimming pool, clubhouse, fitness center, and playground, all set within lush greenery.

Brand Certified Facts from Canopy Glen

Canopy Glen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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