Staff Performance
Many customers praised the office staff, particularly Rene, Zayanna, and Heidy, for their friendliness, attentiveness, and willingness to help with issues.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest control issues and slow responses to repair requests, leading to dissatisfaction among residents.
Community Improvements
Customers noted significant improvements in the property and community atmosphere under current management, contributing to a sense of home.
Mixed Experiences
While many residents enjoyed their time and felt safe, others reported serious issues with apartment conditions, including mold and pest infestations, leading to a divided opinion on overall satisfaction.