Maintenance Team
The maintenance team, particularly Austin and Vincent, received high praise for their professionalism, quick response times, and effective problem-solving.
Management Issues
Several reviews highlighted significant frustrations with management's responsiveness and professionalism, particularly regarding communication and handling of resident concerns.
Property Conditions
There were numerous complaints about the overall upkeep of the property, including issues with the pool, trash management, and security, particularly the broken gate.
Customer Service
While some staff members, like Kaitlyn and Miranda, were noted for their helpfulness and friendliness, there were also reports of unresponsive office staff and poor customer service experiences.
Safety Concerns
Residents expressed serious concerns about safety, citing frequent car break-ins and inadequate security measures, including a malfunctioning gate.