Management Issues
Customers reported frequent changes in management, leading to poor communication and unresolved maintenance issues.
Maintenance Problems
Numerous reviews highlighted ongoing maintenance failures, including unaddressed repairs, pest infestations, and inadequate living conditions.
Customer Service
Feedback indicated a lack of responsiveness from staff, with many customers experiencing difficulties in communication and follow-up.
Living Conditions
Many reviews described the apartments as unsanitary, with issues such as mold, roaches, and inadequate heating or cooling.
Application Process
Several customers expressed frustration with the application process, citing hidden fees and discriminatory practices.