Maintenance Issues
Numerous complaints about slow or nonexistent maintenance responses, with many residents reporting unresolved issues for extended periods.
Pest Problems
Frequent reports of roach infestations and inadequate pest control measures, leading to significant dissatisfaction among tenants.
Staff Responsiveness
Mixed feedback on staff responsiveness; while some residents praised individual staff members for their helpfulness, many others reported poor communication and unprofessional behavior from the office.
Living Conditions
Serious concerns regarding the overall living conditions, including issues with cleanliness, safety, and maintenance of the apartments.
Management Changes
Recent management changes have led to some positive feedback, but many residents still express frustration over ongoing issues.