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The Paxton - Sparkling Swimming Pool
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The Paxton

4.2
(327 reviews)

Business Details

(707) 736-6412
https://liveatthepaxton.com/

About

Apartment Rental AgencyApartment Building
Welcome to your relaxing suburban paradise at The Paxton. Our one, two, and three bedroom apartments are located in Lilburn, Georgia, and feature in-home perks like washer and dryer hookups and a private patio or balcony. Enjoy deluxe community amenities like a swimming pool and fitness studio to help you brighten your daily routine. When it’s time to explore the town, your prime spot near Yellow River Wildlife Sanctuary gives you easy access to plenty of nearby restaurants, shopping options, and entertainment destinations.

Location

The Paxton
4305 Paxton Lane SouthWest, Lilburn, GA
30047, United States

Hours

Reviews

4.2
327 reviews
5 stars
236
4 stars
19
3 stars
15
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Management Issues

Multiple reviews highlighted poor communication and unprofessional behavior from management, particularly regarding billing and maintenance requests.

Staff Praise

Several customers praised staff members, especially Brittany and Griselda, for their helpfulness, professionalism, and responsiveness.

Maintenance Concerns

Residents reported ongoing maintenance issues, including mold, outdated appliances, and slow response times to repair requests.

Cleanliness and Upkeep

Feedback indicated that the property is often not well-maintained, with complaints about trash, dog waste, and general cleanliness.

High Costs

Many reviews mentioned hidden fees and high rent prices, leading to dissatisfaction with the overall value of living at The Paxton.
  • JW
    John watts
    6 days ago
    5.0
    Great place to live, The community is quiet, clean, and well maintained . A special thank you to Brittney Mason , the manager, who is professional, responsive, and cares about the residents . She goes above and beyond to make sure everything runs smoothly and everyone feels at home.
  • WB
    Will B
    6 days ago
    5.0
    Brittany Mason is the definition of a high-level Community Manager. She operates with professionalism, consistency, and real accountability — which is rare in this industry. From resident communication to vendor coordination and owner reporting, she stays ahead of issues instead of reacting to them. Problems get handled quickly, expectations are clear, and nothing falls through the cracks. You can tell she understands that protecting asset value and maintaining occupancy isn’t just about collecting rent — it’s about leadership on-site. She communicates effectively, keeps operations organized, and knows how to balance firmness with professionalism when dealing with residents. That combination protects the property while maintaining community standards. If you’re looking for a Community Manager who treats the property like it’s her own and actually executes at a high level, Brittany is someone you want in your corner.
  • JG
    Jose Gregorio Romero Gonzalez
    6 days ago
    5.0
    I had an amazing experience touring this apartment complex! Brittany Mason was absolutely wonderful—so friendly, professional, and genuinely helpful throughout the entire process. She made everything feel easy and stress-free. Vanessa also did a fantastic job showing me a beautiful 1 bedroom, 1 bathroom apartment with sleek black appliances that really gave the space a modern, stylish look. The apartment was clean, spacious, and exactly what I was hoping for. I highly recommend this community, especially if you get the chance to work with Brittany and Vanessa!
  • DS
    Darius Stewart
    6 days ago
    5.0
    I don’t do many reviews, usually when I’m upset but I have to take the time out to say since having Brittany M as property manager, I’ve noticed and enjoyed the change here. Problems, calls, and emails are responded to promptly and no longer feel ignored. Overall the staff and the property just seems a little bit more focused and caring. Not sure what you guys did but keep it up and keep Brittany. For the first time I actually don’t dread going to the leasing office because there’s finally professionalism and a welcoming feeling there.
  • TA
    Terrance J with an A!
    Feb 13, 2026
    5.0
    I’ve had a fantastic experience living here and highly recommend this apartment complex to anyone looking for a comfortable, well-managed place to call home. The community is clean, quiet, and beautifully maintained. The landscaping is always neat, and the common areas are spotless. The management team is professional, friendly, and responsive. Any maintenance requests I’ve submitted were handled quickly and efficiently, which really shows they care about their residents. The staff goes above and beyond to make sure everyone feels welcome and taken care of. The amenities are a huge plus — everything is well-kept and easily accessible. I also appreciate the sense of safety and community here. Neighbors are respectful, and it genuinely feels like a great place to live.

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