Staff Performance
Customers consistently praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Amy, Mikhail, and Summer.
Community Events
Residents enjoyed community events such as Bingo Night, which fostered a sense of belonging and fun among neighbors.
Maintenance Issues
While many reviews praised the maintenance team for their quick responses, some residents reported delays and unresolved issues, particularly with pest control and appliance repairs.
Cleanliness and Upkeep
The property is generally well-maintained, but some residents noted issues with trash management and cleanliness in certain areas.
Management Concerns
Several reviews expressed dissatisfaction with management policies, particularly regarding rent increases and communication during maintenance requests.